Client Development

CircanaChicago, IL
Hybrid

About The Position

Circana is a leading provider of technology, AI, and data solutions for consumer packaged goods companies, manufacturers, and retailers. Our predictive analytics and Liquid Data® platform help clients measure market share, uncover consumer behavior, and drive growth—powered by six decades of expertise and an expansive, high-quality data set. At Circana, we are fueled by our passion for continuous learning and growth, we seek and share feedback freely, and we celebrate victories both big and small in an environment that is flexible and accommodating to our work and personal lives. We’re a global company dedicated to fostering inclusivity and belonging. We value and celebrate the unique experiences, cultures, and viewpoints that each individual brings. By embracing a wide range of backgrounds, skills, expertise, and beyond, we create a stronger, more innovative environment for our employees, clients, and communities. With us, you can always bring your full self to work. Join our inclusive, committed team to be a challenger, own outcomes, and stay curious together. Circana is proud to be Certified™ by Great Place To Work®. This prestigious award is based entirely on what current employees say about their experience working at Circana. Learn more at www.circana.com. Our Critical Sales Skills At the heart of our commercial success is a team of professionals who combine strategic insight, customer-centricity, and executional excellence. These skills represent the core capabilities required to drive value for our clients and sustainable growth for our business. Effectively Presents Solutions: Delivers tailored, compelling solutions that align with customer needs and drive action. Knows the Buying Influences: Identifies key decision-makers and understands their motivations and influence. Manages Buyer Indifference: Recognizes and explores customer hesitation to uncover new needs or opportunities. Understands Customer Needs: Operates as a recognized expert to articulate customer needs in the customer's business language and business context. Being Resilient: Bounces back from setbacks with composure and positivity; helps others stay productive during tough times. Manages Ambiguity: Stays focused and calm in uncertain situations; guides others through change.

Requirements

  • Bachelor’s degree
  • Experience in all MS Office products, Excel, PowerPoint, & Word
  • Demonstrated ability to work across various data sets and reporting tools
  • Able to set priorities and meet deadlines in a fast-paced, multitasking environment
  • Very strong oral and written communication skills; Confident in presenting to groups
  • Highly detail oriented – with commitment to total quality and data accuracy

Nice To Haves

  • Experience with Circana data tools is a plus

Responsibilities

  • Provide support to the team in managing the day-to-day activities to enhance client relationships, including but not limited to, sharing analyses on specific topics, answering relevant client questions, training/educating clients to drive adoption and usage of Circana’s strategic data sets, etc.
  • Master format and structure of multiple databases, maintain custom definitions, review and clean output, and ensure accurate and consistent labels from database-to-database
  • Build and nurture relationships with client contacts, as one of the onsite team member from Circana working at the client’s corporate headquarters (1 day per week), partnering with clients in multiple foodservice functions including insights, strategy, and menu
  • Partner with account leads and cross-functional departments to drive initiatives which support the sale and delivery of Circana’s solutions
  • Understand our clients’ organizations and their business strategies, objectives, and challenges. Attend/present insights at client meetings.
  • Proactively search for meaningful trends within Circana’s proprietary data and share findings with both internal and external audiences
  • Problem-solve and maintain relationships with adaptability, urgency, and positivity
  • Manage creation and distribution of weekly, monthly, and quarterly ongoing “key insights” presentations and/or deliverables

Benefits

  • paid time off
  • medical/dental/vision insurance
  • 401(k)
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