Sr Analyst Expense Services - US Based Remote
About The Position
The Sr Analyst Expense Services will serve as a technical resource for the team portfolio, providing client reporting related to Relocation Accounting, including Payroll, Reconciliations, FAR, Ad Hoc, and SLA. This role involves troubleshooting policy questions and issues, and providing on-the-job technical training to team members to ensure high-quality service, efficient processes, and adherence to standards. The analyst will act as a liaison for Relocation Accounting with vendors, the Customer Expense Processing Team (CEPT), Service Teams, Operations, and Account Management. Key responsibilities also include managing to deadlines, assisting with financial management of client portfolios (advance management, reconciliation, vendor escalation, Cash on Account, post-pay FAM audits, tax and wage setup, data integrity), and supporting customers with payroll updates and year-end packages via a dedicated hotline. Special projects and training are also part of the role.
Requirements
- Proficiency in Microsoft Office, especially Excel required
- Proficiency with RAS, OER and ATLAS, with a thorough understanding of the tax implications associated with relocation
Nice To Haves
- Bachelor’s Degree in Accounting, Finance, Mathematics and/or Business Administration preferred
- Demonstrated abilities to lead and motivate
- 2-3 years’ experience in customer oriented industry preferred
Responsibilities
- Provides Client Reporting as it pertains to Relocation Accounting including Payroll, Reconciliations, FAR, Ad Hoc, SLA
- Serves as technical resource for the team portfolio, including troubleshooting policy questions/issues, relocation accounting policies and procedures
- Provides on-the-job technical training for team, including client specific payroll training, to ensure Top Block service is provided to customers, processes are efficient, and standards are met.
- Acts as Relocation Accounting liaison for Vendor, Customer Expense Processing Team (CEPT) and Service Teams
- Acts as Relocation Accounting liaison for Operations and Account Management
- Independently manages to deadlines and deliverables
- Assists in client portfolio financial management including advance management and reconciliation, vendor escalation and resolution, Cash on Account, post pay Financial Audit Module (FAM) audits, tax and wage set up, data integrity
- Assists customers with questions pertaining to their payroll updates and year end packages including fielding Relocation Accounting hotline calls and customer service questions
- Special projects / training as required
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What This Job Offers
Job Type
Full-time
Career Level
Senior
