Escrow Processor - US Based Remote

Anywhere • US Remote City, US Remote State

1d • $21 - $24 • Remote

About The Position

This role focuses on processing payoffs, HOA demands, and other lien-related documentation to ensure timely closings. The Escrow Processor will be responsible for ordering necessary documents, proactively monitoring requests, and maintaining accurate file documentation. Additionally, the position requires delivering superior customer service to internal and external partners, maintaining organized and compliant files according to company standards, and managing multiple files in a high-volume, deadline-driven environment. Supporting operational efficiency through adherence to workflows and early identification of issues is also a key aspect of this role.

Requirements

• Strong ability to comprehend, interpret, and draft clear instructions, correspondence, and memos; excellent spelling, grammar, and punctuation required.
• Excellent verbal and written communication skills with strong interpersonal and customer service abilities.
• Demonstrated commitment to service excellence and responsiveness.
• High level of organization with exceptional attention to detail and accuracy.
• Proven ability to meet deadlines, maintain consistent follow-through, and adhere to established procedures.
• Comfort working in a fast-paced, high-volume, production-oriented environment.

Nice To Haves

• One (1) year of experience in escrow, title, real estate, or mortgage operations.
• Familiarity with escrow and title systems, workflow tools, and document management platforms.
• Experience handling payoff demands, HOA demands, and common title-related liens.

Responsibilities

• Order payoff demands, homeowner association (HOA) demands, and other lien-related documentation.
• Proactively monitor outstanding requests, follow up as needed, and escalate delays to protect closing timelines.
• Maintain accurate, up-to-date file documentation and status tracking within required systems.
• Deliver superior customer service to internal market brands and external transaction partners.
• Maintain organized, compliant, and audit-ready files in accordance with NOC standards and procedures.
• Effectively manage multiple files and competing deadlines in a high-volume, deadline-driven environment.
• Support operational efficiency by adhering to standardized workflows, identifying potential issues early, and escalating concerns appropriately.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed