Sr. Analyst, Destination Development

Royal Caribbean Cruises Ltd•Miami, FL
•Onsite

About The Position

Royal Caribbean Group’s Destination Development team has an exciting career opportunity for a full time Sr. Analyst, Destination Development reporting to the Manager, Destination Development. This position will support the Destination Intelligence team in Destination Development and will be responsible for ensuring that the Destination Development team and company are well-informed of what is happening around the world as it relates to development opportunities and possibilities to progress destination-related brand objectives. They will act as a liaison between team members within the Destination Development department to develop and maintain holistic reports and correspondence. They will be responsible for the design, development, and implementation of database, workflow automation, and reporting tools. The expectation of the role is to support the development of a suite of internal databases, dashboards, and visualization tools that house the team and company’s collective knowledge about destinations. This person will work closely with internal organizations within RCG such as Government Relations, External Affairs, Deployment, Private Destinations, Port Operations, Marine Operations, and Shore Excursions in order to maintain an accurate, accountable database. Additionally, this person will support the Development Team in preparation of deliverables for external parties.

Requirements

  • Bachelor’s Degree in business, data management, or other related fields
  • Demonstrated ability to develop and deliver high quality, clear and concise presentations
  • Pro-active and collaborative approach.
  • 2 to 4 years of relevant work experience, preferably in business analytics and the cruise or travel industry
  • Proficiency in Microsoft Office Suite
  • Strong analytical and problem-solving skills
  • Strong verbal and written communication skills
  • Demonstrated ability to develop and deliver high quality, clear and concise presentations
  • Ability to learn new tools
  • Attention to detail required
  • Ability to operate in a global team environment
  • Excellent interpersonal skills to interact with a diverse group of co-workers
  • Excellent organizational and prioritization skills with ability to handle and oversee multiple projects.

Nice To Haves

  • PowerBI, SQL, or other reporting & dashboarding skills preferred

Responsibilities

  • Supports the creation of monthly and quarterly executive updates that summarizes the latest status of the corporate-wide destination development overarching strategy.
  • Responsible for creating processes to improve communication efficiency internally.
  • Perform data analyses to address complex business questions.
  • Develop a summary of each new development opportunity that includes key stakeholders, business goals, destination goals, and business value.
  • Maintain a database of each of the destinations in which RCG operates or may operate, allowing us to recognize opportunities before they are public, understand potential roadblocks, and build our partnership with the destinations.
  • Analyzes consumer research feedback with market trends past and present to develop the improvement strategy of each destination.
  • Perform industry and financial research analysis as-needed.
  • Design, develop, implement, and maintain a catalog of databases and analytic applications that house all destination-related information.
  • Integrating and analyzing data from multiple sources using tools such as Hyperion Interactive Reports, Toad, Essbase, and Medallia.

Benefits

  • competitive compensation and benefits package
  • excellent career development opportunities
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