Sr. Ambulatory Operations Specialist

Adventist Health•Roseville, CA

About The Position

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect. Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work. Job Summary: Serves as a strategic business partner to system leadership and ambulatory operations leadership/clinical/ administrative teams in identifying operational gaps and solutions to both small- and large-scale initiatives. Actively participates in ambulatory operational initiatives, projects, and programs to ensure achievement of expected deliverables and alignment with the overall ambulatory organizational strategic objectives. Works closely with operational and shared services leadership and relevant support departments to achieve defined goals and objectives. Assesses and revises shared-service ambulatory operational tasks for increased operational consistency. Runs program(s) with moderate budget/impact.

Requirements

Associate's/Technical Degree or equivalent combination of education/related experience: Required
Five years' related experience: Preferred
Three years' experience in a healthcare setting: Preferred

Nice To Haves

Bachelor's Degree: Preferred

Responsibilities

Participates in multiple strategic projects/programs simultaneously, with ownership of some assigned initiatives.
Owns tasks/components of projects assigned to.
Utilizes business process management, process improvement, and project management methodologies to successfully deliver business value through strategic program/project initiatives.
Works with program/project sponsor and stakeholders to complete project charter outlining the scope, goals, deliverables, required resources, budget, and timing.
Participates and executes on assigned tasks and adheres to timelines and budgets; accountable for program/project results along with business owners and/or sponsors.
Acts as a shared services resource and subject matter expert, supporting ambulatory operations for system and markets.
Operations support includes initiatives such as patient experience, policies and procedures, data management, clinic metric bonus programs, and administrative tasks.
Collaborates with the market ambulatory directors and management staff that oversee/lead market clinic operations.
Implements initiatives and programs, in collaboration with ambulatory leadership, clinical, and administrative teams to ensure high quality outcomes.
Performs other job-related duties as assigned.