Sr. AI Deployment Architect

Workday•Chicago, IL

2d•$111,000 - $197,300•Hybrid

About The Position

The Sr. AI Deployment Architect is part of Workday’s Professional Services organization and helps complex customers achieve business value from Workday AI across HCM and Financials. The role serves as the primary functional architect for end-to-end AI transformations, connecting the capabilities of Workday Sana Enterprise AI, Native AI Agents, and the Agent Builder Platform to measurable outcomes for HR, Finance, and IT leaders. The architect acts as a trusted advisor to executive sponsors, designs AI-enabled processes and operating models, and leads functional workstreams through preparation, activation, and adoption. The work includes functional design, strong data foundations, and end-user experience, with an emphasis on solutions that are usable, ethical, scalable, secure, and tied to measurable value. The architect also collaborates with Product, Engineering, Engagement Management, and technical and integration teams, and may travel up to 50%. The role follows Workday’s Flex Work approach: at least half of each quarter is spent in the office or in the field with customers, prospects, and partners, with flexible scheduling around business, team, and personal needs.

Requirements

At least 1 year of experience designing and delivering AI-enabled, analytics-driven enterprise solutions, such as AI agents, intelligent automation, advanced analytics, or ML-powered features (P4).
At least 5 years of experience in enterprise software consulting or functional implementation, including significant experience leading complex, multi-country, multi-business-unit projects (P4).
Strong business acumen and ability to define AI-enabled use cases and connect AI capabilities to concrete customer business outcomes.
Experience in solution design, including leading discovery and design workshops to translate business requirements into AI-enabled workflows, agent behaviors, and governance models.
Background in professional services or consulting, including managing high-stakes client delivery and collaborating in multidisciplinary project teams.
Excellent communication skills, including explaining complex AI concepts to non-technical stakeholders and maintaining credibility with technical and product partners.
Demonstrated decision-making and process improvement skills, using deployment data and feedback to refine methodologies, templates, and best practices.
Comfort working in evolving areas, a growth mindset, and willingness to continuously develop expertise in AI, agentic workflows, and Workday’s Ethical AI principles.
Commitment to Workday’s Ethical AI standards, ensuring solutions are transparent, fair, and secure.
Ability to travel up to 50%.
Visa sponsorship is not available for this role.

Responsibilities

Design comprehensive AI-enabled solutions and advise senior HR, Finance, and IT leaders, translating AI capabilities into business value, outcome-driven roadmaps, and adoption plans.
Lead functional workstreams for AI initiatives, including requirements discovery, process design, configuration guidance, data readiness, and user experience considerations.
Share customer deployment insights with Product and Engineering to influence Workday AI agents, platform features, and Sana Enterprise AI.
Collaborate with technical and integration teams to align AI use cases with data models, security considerations, and third-party system integration patterns.
Design AI-enabled business processes and operating models and guide customer preparation, activation, and adoption.
Help customers define use cases and ensure AI solutions are usable, ethical, scalable, and tied to measurable value.