Sr. Administrative Manager

Mass General Brigham•Boston, MA

1d•Onsite

About The Position

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. Join the Mass General Brigham Cancer Institute (MGB CI) Surgical Services team as a Senior Administrative Manager. This impactful leadership role oversees the administrative and operational functions that support a high-performing surgical oncology program. Working closely with clinical and organizational leaders, the Senior Administrative Manager drives operational excellence, enhances patient access and experience, and leads strategic initiatives that support quality, growth, and innovation. This is an exciting opportunity to help shape the future of cancer care while contributing to the mission of one of the nation’s leading healthcare organizations.

Requirements

Bachelor's Degree required
5-7 years administrative experience in a healthcare setting required
3-5 years experience in a management or leadership role required
Proven leadership and strategic management capabilities.
Excellent organizational and problem-solving skills.
Advanced proficiency in office software (e.g., Microsoft Office Suite) and electronic health records (EHR) systems.
Exceptional communication, interpersonal, and negotiation skills.
Ability to handle sensitive information with discretion and maintain confidentiality.
Strong analytical skills and the ability to manage complex projects and initiatives.

Nice To Haves

Master's Degree preferred

Responsibilities

Develop and implement strategic administrative policies and procedures to improve efficiency and effectiveness.
Oversee daily administrative operations, ensuring seamless coordination across departments.
Manage the administrative support functions, including scheduling, correspondence, and record-keeping.
Supervise, mentor, and support administrative staff, including hiring, training, and performance evaluations.
Ensure compliance with healthcare regulations, hospital policies, and accreditation standards.
Enhance patient and visitor experience by ensuring high standards of service in all administrative functions.