Sr Administrative Assistant

Consumers Energy•Jackson, MI

1d•Hybrid

About The Position

The Senior Administrative Assistant plays a key role in the department by managing daily operations, coordinating office activities, and assisting department leaders with a wide range of administrative tasks. As a key member of the Growth organization, you will support work that helps advance Michigan's long-term prosperity by fostering business investment, supporting customer expansion, and advancing strategic growth initiatives. This fast-paced role requires exceptional organization, attention to detail, and the ability to coordinate executive priorities, travel, stakeholder engagements, and occasional events across a broad network of internal and external partners. The Senior Administrative Assistant handles confidential information, serves as the primary contact for policy and procedural questions, and efficiently resolves both routine and complex service inquiries for internal and external clients.

Requirements

Strong communication skills.
Effective organization and time management.
Analytical problem-solving.
Prioritizing multiple tasks.
Advanced computer software proficiency.
Associate Degree in a related field with a minimum of four (4) years of experience in an administrative assistant role.
OR High school diploma with a minimum of six (6) years of experience in an administrative assistant role.

Responsibilities

Provide financial support to department leadership by monitoring, reviewing, and reconciling expenses and invoices associated with meetings, conferences, and other departmental activities.
Coordinate travel logistics, including arranging vehicle transportation, developing itineraries, and addressing related travel requirements.
Contribute to the organization, preparation, and successful completion of special projects by conducting research, compiling relevant data, summarizing findings, and preparing reports with actionable recommendations.
Manage planning, scheduling, and logistics for meetings, conferences, and special events; may be responsible for recording meeting minutes and representing the department in designated gatherings. Participate actively in committee meetings, including agenda development and scheduling.
Draft correspondence and produce written materials as needed. Create PowerPoint presentations and Excel spreadsheets, ensuring peer review of documents prior to finalization and distribution to maintain quality control standards. Maintain adequate inventory of office supplies.
Address administrative challenges by evaluating information and communicating effective solutions; recommend improvements to departmental operations. Offer training and assistance to departmental staff, oversee onboarding and offboarding processes, and may supervise or guide lower-level support personnel on administrative policies, procedures, and functions.
Oversee office workflow coordination and handle routine and complex inquiries from internal and external sources via phone, email, and written correspondence. Manage multiple departmental calendars and act as liaison between the department and other administrative units.
Perform other duties as assigned or as necessary to support departmental objectives.