Sr. Administrative Assistant - Retail Bank Product

Capital One•McLean, VA

2d•$73,500 - $92,300•Hybrid

About The Position

Capital One is seeking an exceptionally bright, self-motivated, and experienced Administrative Support Assistant III to support multiple executives, from Director to Vice President level, in a fast-paced, tech-savvy environment. The role contributes to an efficient and productive team by handling administrative functions that allow leaders to focus on department and company goals. The assistant acts as a gatekeeper and extension of executives, handles critical administrative tasks, shares information, and supports relationship building across the team. The position includes prioritizing complex schedules and adapting to last-minute changes; arranging travel and preparing expense reports; supporting team activities and events; and circulating information while fostering relationships with other administrative assistants and teams. Success requires flexibility, resourcefulness, sound judgment, attention to detail, strong written and verbal communication, and a collaborative mindset. This role is designated hybrid, with required on-site presence according to Capital One's hybrid policy. Full-time annual salary ranges are $80,900–$92,300 in McLean, Virginia, and $73,500–$83,900 in Richmond, Virginia. Capital One offers health, financial, and other benefits; eligibility varies by employment status and other factors.

Requirements

High school diploma, GED, or equivalent certification.
At least 2 years of administrative experience.
At least 2 years of experience using Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace.
Flexibility and adaptability in response to changing demands and priorities.
Resourcefulness, autonomy, strong judgment, and influencing skills.
Strong written and verbal communication skills.
Attention to detail and a collaborative teamwork mindset.

Nice To Haves

Associate degree.
At least 5 years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
At least 3 years of calendar management experience supporting multiple executives.
At least 1 year of meeting and event planning experience.
Experience using AI tools such as Gemini, Copilot, Claude, or other AI solutions.
Experience setting up video conferencing and Zoom/Skype technology for meeting users.
Experience planning ahead and managing time effectively.
Excellent organizational skills.

Responsibilities

Support multiple executives ranging from Director to Vice President level.
Prioritize complex scheduling requests and adjust to frequent last-minute changes.
Coordinate travel arrangements and prepare timely expense reports.
Drive team activities and events, including all-hands meetings and social events.
Circulate information, answer questions, and act as a team ambassador.
Foster relationships and collaboration with other Administrative Assistants and teams.
Proactively solve complex problems using judgment and influencing skills.
Maintain attention to detail and communicate clearly and professionally.