Sr. Administrative Assistant - Retail Bank Product

Capital One • McLean, VA

23h • Hybrid

About The Position

Capital One is seeking an experienced Administrative Support Assistant III to support multiple executives, from Director to Vice President level, in a fast-paced, tech-savvy environment. The role helps maintain an efficient and productive team by handling administrative needs, serving as an extension and gatekeeper for executives, disseminating information, and supporting relationship building across the organization.

Key work includes managing complex calendars and frequent last-minute scheduling changes, coordinating travel and expense reports, and organizing team activities such as all-hands meetings and social events. The assistant also circulates information, answers questions, and collaborates with other Administrative Assistants and teams. This is a hybrid role, with on-site attendance required according to Capital One’s hybrid policy for the designated office location. The listed full-time annual salary range is $80,900–$92,300 in McLean, Virginia, or $73,500–$83,900 in Richmond, Virginia. Compensation for other locations depends on the applicable location pay range.

Requirements

• High school diploma, GED, or equivalent certification.
• At least 2 years of administrative experience.
• At least 2 years of experience with Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) or Google Workspace.
• Flexibility and adaptability to changing demands and priorities.
• Resourcefulness, autonomy, strong judgment, and influencing skills.
• Exceptional attention to detail and strong written and verbal communication skills.
• A collaborative and team-oriented approach.

Nice To Haves

• Associate degree.
• At least 5 years of experience as an Executive Assistant or Administrative Assistant in a fast-paced environment.
• At least 3 years of calendar management experience supporting multiple executives.
• At least 1 year of meeting and event planning experience.
• Experience using AI tools such as Gemini, CoPilot, Claude, or other AI solutions.
• Experience setting up video conferencing and Zoom/Skype technology for meetings.
• Experience planning ahead and managing time effectively.
• Excellent written and verbal communication skills.
• Excellent organizational skills.

Responsibilities

• Support multiple executives ranging from Director to Vice President level.
• Manage complex calendars, prioritize scheduling requests, and adapt to frequent last-minute changes.
• Coordinate travel arrangements and prepare timely expense reports.
• Drive team activities and events, including all-hands meetings and social events.
• Circulate information, answer questions, and act as a team ambassador.
• Build and foster relationships with other Administrative Assistants and teams.
• Solve complex problems proactively using sound judgment and influencing skills.
• Partner with Administrative Assistants and colleagues to promote collaboration within and outside the immediate team.

Benefits

• Comprehensive, competitive health, financial, and other benefits supporting total well-being; eligibility varies by employment status and management level.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED