Sr Administrative Assistant - GM Financial Bank

GM Financial•Salt Lake, UT

13d•Hybrid

About The Position

Why GM Financial Bank? GM Financial Bank is a newly formed bank. Team members joining now will play a pivotal role in shaping the bank, which will offer auto finance and deposit products. Joining GM Financial Bank means an opportunity to help build a customer-focused bank from the ground up. This position will be posted until filled. About the role: The Senior Administrative Assistant provides administrative assistance for team members and handles confidential tasks for leadership team. This team member will coordinate with multiple internal departments and external vendors.

Requirements

Administrative and clerical procedures and systems
Basic knowledge of general office procedures
Customer service strategies and techniques (e.g., handling customer complaints, checking for customer satisfaction)
Thorough understanding of corporate secretarial and general office procedures
Working knowledge of Microsoft Office, Outlook, Access, and project management software
Office equipment (e.g., printers, telephones, copiers, fax machines, etc.)
In-depth knowledge of GM Financial operations, policies, staff, and procedures
Ability to multitask and meet tight deadlines
Ability to work independently with limited supervision
Excellent organizational skills
Ability to make routine arithmetic computations and tabulations with speed and accuracy
Ability to speak effectively with regulators or employees
Advanced grammar, spelling and proofreading skills
Excellent oral and written communication skills
Handling confidential matters and information
Ability to make independent decisions, solve problems, and exercise discretion relating to the performance of day-to-day duties
Accurate typing, 10-key and word processing skills
Strong focus on providing quality service to internal and external resources
4+ years of experience as an administrative assistant strongly preferred
High School Diploma or equivalent required
Ability to use AI tools (e.g., Microsoft Copilot) to support daily work
Skills in evaluating AI outputs for accuracy, compliance, and bias
Experience integrating AI into workflows to improve efficiency or insights
Familiarity with AI assisted research, summarization, and content generation
Understanding of responsible AI use, including ethics and data protection

Nice To Haves

Bachelor’s Degree Preferred

Responsibilities

Inventory, order and maintain supplies for the bank
Schedule and coordinate travel for team members and officers
Coordinate bank visits (e.g. regulators, Board of Directors, GMF team members, etc.)
Prepare expense reports for senior-level management or C-Suite executives
Participate in and assist in coordination of community investment and team member appreciation events
Coordinate and schedule conference rooms
Process mail and other deliveries for the department
Provide general administrative support for department including calendar management, timekeeping, invoicing and expenses
Assist leadership team with communication, coordination, presentations, and task completion
Establish and maintain hard copy and/or electronic filing systems for departmental data, documents and other materials
Assist in the preparation and distribution of professional quality documents, reports or presentations
Provide administrative support for the entire bank as needed
Promote a positive, cooperative and professional attitude when dealing with other company departments, customers, dealerships and vendors