Sr. Accounts Receivable Specialist

Gene by Gene • Houston, TX

3d

About The Position

The ideal candidate possesses advanced ERP expertise (NetSuite preferred), thrives in high volume environments, and maintains a strict standard of accuracy. Because this role directly intersects with revenue generation, the candidate must possess the professional confidence and presence to collaborate effectively with both Client Services/Sales team, stepping into the role as a trusted partner and subject matter expert from day one.

Requirements

• Bachelor’s degree in Accounting, Finance, or Business Administration preferred.
• 3–5+ years of progressive experience in corporate billing, collections, and AR analysis
• Experience utilizing billing engines, client portals, and Excel for heavy data analysis (VLOOKUPs, Pivot Tables, Sumifs, Manual Calculation tuning).
• Strict attention to detail with an implicit need for "transparent figures" and clear audit trails.
• Strong understanding of GAAP accounting principles surrounding revenue recognition, deferrals, and accruals.
• Exceptional written and verbal communication skills; ability to hold firm boundaries while maintaining operational equity and team camaraderie.
• Self-starter mindset who actively references historical data and past processes as supplemental training tools to master the business logic.
• High Professional Confidence & Initiative: A self-starter who is willing to take full ownership of the AR department, voice opinions, challenge discrepancies, and confidently guide external clients and internal sales teams toward standard processes.
• Exceptional written and verbal communication skills; ability to hold firm professional boundaries while maintaining operational equity and team camaraderie.

Nice To Haves

• Advanced ERP expertise (NetSuite preferred)
• Experience in healthcare, laboratory billing, or complex subscription/service models is a major plus.

Responsibilities

• Own and execute full-cycle billing operations across multiple distinct product lines, issuing invoices aligned with complex contract terms, schedules, and deferred revenue policy.
• Audit operational triggers, billings, and system data (since the ERP and operational platforms do not connect) to prevent data disconnects and ensure billing accuracy.
• Validate and review general ledger (GL) coding and class segment assignments.
• Perform comprehensive monthly reconciliations of the Accounts Receivable sub-ledger to the General Ledger, identifying and resolving variances immediately.
• Maintain robust AR aging metrics, cash forecasting tools for customer payments, and other customer KPIs/dashboards for leadership review.
• Analyze Month-over-Month (MoM) revenue and billing trends to identify, flag, and investigate unusual fluctuations or transactional "swings."
• Serve as the primary point of contact for external audits regarding revenue and AR; proactively compile, format, and deliver required PBC (Provided by Client) schedules and supporting data.
• Manage proactive collection efforts for outstanding accounts, balancing assertive cash recovery with a high standard of professional courtesy and customer relationship management.
• Investigate, track, and resolve billing disputes, unapplied cash balances, and payment "bounce-backs" or technical portal errors.
• Partner cross-functionally with Customer Support and Operations teams to ensure customer inquiries are handled seamlessly and workflows remain unbottlenecked.
• Apply daily cash receipts (ACH, Wires, Credit Cards) accurately against open invoices, eliminating manual "suturing" gaps.
• Serve as the primary finance liaison to the Sales/Client Services team, confidently navigating billing questions, contract disputes, and complex client onboarding workflows.
• Maintain a firm, confident, yet collaborative approach when enforcing internal compliance controls, collection efforts, billing schedules, and documentation requirements with the commercial team.
• Facilitate regular syncs with Client Services to proactively manage account updates, minimize communication gaps, and eliminate bottlenecks before they reach the client level.

Benefits

• Opportunity to shape meaningful campaigns
• Tell compelling brand stories
• Collaborate with talented professionals who share your passion for creativity, curiosity, and impact.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior