SR. ACCOUNTING COORDINATOR (HYBRID)

Compass Group•Charlotte, NC

13d•$25 - $30•Hybrid

About The Position

The Sr. Accounting Coordinator is a key member of the Customer Master team, responsible for maintaining accurate, complete, and compliant customer master data. The role works with Finance, Accounts Receivable, Operations, Tax, Technology, and other cross-functional partners to support customer creation, maintenance, billing, payment, and reporting processes while ensuring compliance with organizational policies and internal controls. The coordinator processes and reviews customer requests, maintains customer and Business Partner records in SAP systems, validates approvals and documentation, performs data-quality and compliance checks, and supports related Accounts Receivable, Treasury, billing, and customer service activities. The role also supports recurring maintenance and audit activities, system and business projects, data cleanup, and process improvements. It requires independent judgment for routine decisions, with escalation of policy exceptions, control issues, and complex scenarios to management.

Requirements

Strong skills in mass data validation, review, reconciliation, and analysis using Microsoft Excel.
Proficiency with Microsoft Office products, including Outlook, Word, Excel, and Teams.
Understanding of master data and its impact on billing, Accounts Receivable, reporting, cash application, collections, tax, and downstream processes.
Ability to work in a fast-paced environment while maintaining accuracy, attention to detail, confidentiality, and compliance with deadlines and standards.
Excellent written and verbal communication skills, including the ability to provide clear guidance and customer service to associates at all levels.
Strong organizational, research, analytical, and problem-solving skills.
Ability to manage competing priorities, work independently, adapt to change, and escalate issues appropriately.
Positive, innovative, and self-motivated approach, with willingness to identify process efficiencies and improvements.
Ability to understand how the role contributes to broader business, financial, operational, and customer outcomes.

Nice To Haves

Associate's degree in Business, Finance, Accounting, or a related field preferred.
Two or more years of corporate business experience preferred.
Working knowledge of SAP financial modules preferred.
Experience with SAP S/4HANA, ECC, HighRadius, CaterTrax, or ticketing/workflow tools is a plus.

Responsibilities

Review, audit, prioritize, and process customer maintenance requests through approved intake channels, including shared mailboxes, SAP S/4HANA workflows, Helix tickets, forms, and portals.
Create and maintain customer and Business Partner records for contractual and catering business in SAP S/4HANA and ECC, following key controls and documentation requirements.
Validate approvals and supporting documents for customer setups and changes; research unclear or incomplete requests and follow up with requestors.
Perform customer data quality and governance checks, including duplicate prevention, address validation, customer relationship review, and standards compliance.
Maintain customer financial and sales attributes such as payment terms, customer groups, partner functions, Bill-To, Ship-To, Sold-To and Payer relationships, alternate payers, blocks, and organizational extensions.
Monitor Customer Maintenance and Payment Terms mailboxes, respond to inquiries, communicate status and next steps, and route out-of-scope requests to the appropriate team.
Review SAP S/4HANA customer requests, validate submissions, correct eligible fields, and approve or decline requests with clear documentation.
Support Accounts Receivable and Treasury processes, including ACH onboarding, outgoing ACH refunds, customer updates for refunds, and controlled distribution of confidential banking information.
Complete HighRadius customer maintenance activities, including reviewing alternate payer recommendations and maintaining alternate payer relationships.
Review CaterTrax customer files, error reports, and cross-reference mappings; research and resolve customer mapping, invoice, or payment issues with relevant teams.
Monitor Helix tickets and customer request queues, document actions, communicate resolutions, and close requests accurately and promptly.
Complete recurring audit, verification, and compliance reviews of customer records and changes.
Maintain customer master information supporting Accounts Receivable, Accounts Payable, billing, cash application, collections, tax, reporting, and downstream integrations.
Communicate and enforce customer setup and change policies while providing professional, responsive service to associates throughout the organization.
Organize, validate, and process customer master data for monthly activities, fiscal year-end realignments, company-code or sales-area changes, hierarchy updates, closed cost centers, and other scheduled maintenance.
Support Customer Master projects, process improvements, system implementations, data cleanup, integrations, acquisitions, divestitures, and migration or conversion activities.
Identify opportunities to improve efficiency, reduce rework, strengthen data quality, and standardize processes and documentation.
Make routine processing decisions independently and escalate policy exceptions, control issues, or complex scenarios to management.
Perform other tasks and projects assigned by management.