Sr. Account Manager
About The Position
At MERGE, the Sr. Account Manager will oversee and lead all account management processes. This role involves monitoring, directing, and motivating day-to-day interactions between the account team and clients, actively nurturing strong relationships with existing and potential clients. The position combines strategic and hands-on experience, focusing on delivering engaging, passionate, outstanding ideas and work. The Sr. Account Manager will work closely with the account team to drive tactical projects through the agency and meet delivery requirements/deadlines. This role also acts as a senior solution-oriented manager who thrives on developing lasting relationships between the client and agency teams, involving consistent client contact and operating at a high level in all aspects of account management.
Requirements
- 3-5 years of account management experience within an advertising environment
- Bachelor’s degree or equivalent experience
- Experience with multi-channel campaigns, with a strong digital experience (CRM/Website), as well as media
- Ability to evaluate competitive communications across categories, consumer, product, cultural trends, etc.
- Willingness to roll up your sleeves in a highly collaborative environment
- Advanced client management skills, especially as it relates to setting and managing client expectations
- Superior professional communication and presentation skills
- Commitment to the client, attention to detail, and strong problem-solving ability
Nice To Haves
- Experience with Veeva PromoMats is a plus
Responsibilities
- Provide strategic leadership for the Account Management team
- Responsible for creating relationships with senior clients to facilitate the overall needs of the client and agency
- Utilize experience to identify additional business needs and implement solutions
- Incorporate senior staff from account management with other departments as project objectives or issues warrant
- Manage and grow a team as a mentor and trusted advisor to account team
- Maintains working knowledge of MERGE’s solutions and resources and recognizes/acts upon opportunities.
Benefits
- Meaningful Medical
- Dental
- Vision
- Life Insurance
- 401K
- Lifestyle Spending Account
- Employer Paid Life & Disability Insurance
- Flexible Time off & Holidays
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Number of Employees
251-500 employees
