Sr Account Manager

Aptiv•Troy, MI

About The Position

Why join Aptiv? You'll have the opportunity to work on cutting-edge applications, develop breakthrough technologies, and deliver innovative solutions to some of the world’s leading automotive brands. See your work come to life on the road—helping make mobility safer, greener, and more connected. Ready to shape the future of mobility with us? Summary: We have an exciting opportunity for an Account Manager and this person will be based out of our Troy, MI location. The successful candidate will possess proven world-class experience in managing account objectives, strategies and problem solving. A strong focus on customer satisfaction, sense of urgency and bias for action are unwavering requirements for this role. Ideal candidate will bring to the organization commercial excellence, market intelligence, problem solving and best in class focus on building and maintaining customer relationships. The preferred candidate must possess a strong work ethic, excellent communication skills with a strong aptitude for customer intimacy, and the capability to operate autonomously—taking ownership, exercising sound judgment, and solving problems in dynamic, ambiguous environments The candidates ability to learn, apply and problem solve will increase effectiveness in this role.

Requirements

Bachelor’s degree
2+ years of Sales leadership
2+ years of experience working directly with Manufacturing, Finance and Engineering
2+ years of proven specific customer expertise & product expertise
2+ years managing complex commercial discussions (auctions, disputes etc.)
2+ years establishing global customer strategies and increasing revenue/growth
2+ years of proven experience in building sales capabilities
2+ years of multitasking with multiple customers

Nice To Haves

5+ years of sales leadership experience
Account Management Experience with GM
Connection, device and electrical systems experience
Previous automotive system experience
Sales and / or engineering background
Demonstrated ability to adapt and learn continuously, clearly establish expectations and hold others accountable for achieving results, as well as developing and executing strategic plans.
Embrace resilience – seeing every challenge as a learning opportunity and invitation to grow.
People willing to share knowledge and experience with others in a commitment to make a group growth bringing balance to it instead of weighting in one direction.

Responsibilities

Lead account growth while managing the customer relationships and voice of the customer.
Work with the tier team and develop customer strategies focused on high‑ and low‑voltage connectors, headers, and terminals, as well as high‑performance interconnect solutions including HSCA and SRS assemblies.
Drive detailed, differentiated value propositions to maximize bookings, revenue, and profitability while achieving Aptiv metrics and strategic objectives.
Partner and build relationships with your assigned customer
Lead resolution of customer commercial disputes (recognized as Aptiv’s customer lead).
Establish proactive communication and relationship that promotes confidence and trust.
Ensure customer demands are managed through the appropriate internal processes such that all responses are made timely, within and consistent with our commercial policy.
Create and drive deployment of strategic plan for customer through the operation of customer team and interaction with all relevant functions.
Regularly report on strategic goal progress and act to correct deviation/shortfall.
Identify business development opportunities.