Sr Account Manager
About The Position
At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today. This position is the primary point of contact for assigned clients and drives revenue by promoting and growing the use of company products and services. The position helps clients resolve issues and participates in the joint development of marketing and sales strategies. The position will have specific renewal sales and account management targets to achieve annually.
Requirements
- Minimum of 5 years of experience working in the Consulting or Energy industries.
- Bachelor's degree in environmental / energy, engineering or business degree, or degree in a related field
- High School Grad / GED
- Experience: 4+ years
Nice To Haves
- Experience with Microsoft Office products, including the ability to develop and interpret complex models and ad-hoc reports.
- Demonstrated ability in building and developing relationships, overseeing complex programs, and demonstrating leadership
- Comfortable in a performance-driven environment and possess a strong capacity for innovation and process improvement
- Prior experience in driving insights using visualization tools (i.e., Power BI, Tableau, Alteryx) and analytics tools (i.e., Adobe Analytics, Google Analytics)
- Ability to effectively manage multiple projects, tasks, and initiatives simultaneously. Deadline driven.
- You have the proven ability to work creatively and analytically in a problem-solving environment.
- Bachelor's Degree
Responsibilities
- Manage day-to-day client requests (billing, facility adds/deletes, reporting), ensuring accurate data validation before client delivery
- Maintain and update client data across spreadsheets and pricing systems with a high level of accuracy and consistency
- Analyze supplier RFP responses, verifying pricing, terms, and completeness; follow up to resolve discrepancies as needed
- Develop and maintain client trackers and reporting tools to highlight performance, savings, and overall value
- Support ongoing client communication and participate in regular update calls with data-driven insights
- Identify opportunities to enhance client engagement, profitability, and energy supply strategies
- Coordinate supply-related activities, including procurement support and delivery of client-facing outputs
- Apply strong attention to detail and understand client facility economics (tariffs, contracts, supply sources) to ensure accuracy and impact
- Primary contact for assigned customers and manages the client relationship
- Responsible for renewing assigned customers
- Responsible for expanding the revenue from clients through cross-sell of products and services and expansions of energy accounts
- Responsible for renewal goals and cross-selling revenue goals expected to achieve each year
- Routinely monitor client bills and resolve billing issues and optimize tariff rates
- Maintain all client information in Salesforce and database
- Work with clients to understand energy and decarbonization needs, goals, nature of business, risk tolerance, etc. and identify product solutions
- Monitor markets and present pricing and contract offers from suppliers
- Manage execution and implementation of new provider agreements
- Create and maintain all charts and graphs used in market reporting
- Performs Other duties as assigned
Benefits
- NextEra Energy offers a wide range of benefits to support our employees and their eligible family members.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
High school or GED
