Sr. Account Manager

Prodege•Washington, DC

1d•$115,000 - $135,000•Remote

About The Position

The Sr. Account Manager role is critical in driving the growth and success of Prodege by delivering exceptional client service and fostering strong, data-driven relationships. This role is pivotal in empowering clients to make informed decisions through the industry’s largest data panels while actively building and nurturing client relationships to ensure satisfaction and loyalty. Responsibilities include close collaboration with internal teams, proactive account management, and promoting Prodege's value across the organization, contributing to a robust pipeline of opportunities and sustained client success. Prodege is a cutting-edge marketing and consumer insights platform that has charted a course of innovation in the evolving technology landscape by helping leading brands, marketers, and agencies uncover the answers to their business questions, acquire new customers, increase revenue, and drive brand loyalty & product adoption. Bolstered by a major investment by Blackstone in Q1 2026, Prodege looks forward to more growth and innovation to empower our partners to gather meaningful, rich insights and better market to their target audiences. As an organization, we go the extra mile to “Create Rewarding Moments” every day for our partners, consumers, and team. Come join us today! This role will work with PST clients so these (PST hours) will be the expected hours.

Requirements

Minimum 4+ years of sales and/or account management experience required in the market research industry.
Past achievement in new and expanded client business generation.
Strong communication skills, both verbal and written.
Strong organizational skills with the ability to manage time effectively and prioritize tasks to meet a range of deadlines.
Strong analytical abilities and comfort working with numbers.
Familiarity with CRM based solutions.
Strong analytical aptitude and results oriented with great attention to detail.
Demonstrated ability to actively manage multiple tasks and work within a team environment.
Must be a goal-oriented, persuasive, self-motivated and independent worker.
Must be able to work well under pressure and be efficient in meeting deadlines.
Must be willing and able to travel monthly (multi-day) to visit clients when needed.

Nice To Haves

Bachelor’s degree in related field or equivalent education/professional experience required.

Responsibilities

Collaborate closely with internal teams to provide clients with white-glove service.
Drive the next phase of growth for the team.
Understand clients' objectives and empower them to make informed decisions using data from the largest panels in the industry.
Monitor progress and forecasts.
Create a robust pipeline of opportunities.
Build and nurture relationships, expanding reach within each account to ensure client delight.
Promote Prodege internally to other colleagues and departments through review meetings, catch-ups, bids and proposals, and offering support.
Meet and exceed targets by developing a healthy and active pipeline.
Collaborate effectively with account leaders and operational teams.
Develop client accounts to their full potential through a consultative approach, listening to the client and implementing solutions that fit their needs.
Generate and manage a strategic account plan.
Travel as needed to meet with or provide service to current or prospective clients, or attend sales meetings or industry events.
Develop and apply knowledge of online research and fieldwork techniques in Global markets.
Consult with clients on how best to conduct research, including complex multi-country studies.
Collaborate with cross-functional global operations, technology and product teams to develop and execute project plans, defining scope, schedule, deliverables, resources and budget.
Proactively spot and address potential issues before the client brings them up.
Achieve business building objectives, including opening up new opportunities within each client, further developing client relationships, and winning profitable business.
Provide accurate and detailed forecasts.
Report all activity in CRM software on a daily basis.
Achieve assigned sales goals.
Provide activity tracking on time spent with new business versus existing business.