About The Position

Coupa is hiring a Sr Account Director to build and manage enterprise opportunities for its Intake & Orchestration offering. The role focuses on helping large organizations transform intake, workflows, and cross-functional business processes by connecting systems, automating work, improving employee experiences, and accelerating business outcomes. The Sr Account Director prospects and develops strategic enterprise accounts, engages C-suite executives and senior functional leaders, and leads complex sales cycles from discovery and solution development through business-case creation, negotiation, and close. The role requires understanding customers’ existing processes, technology ecosystems, and transformation priorities, then translating those needs into a compelling future-state vision and measurable business value. The position works closely with Coupa Account Directors, Solutions Consulting, Product, Customer Success, Services, and external partners. It also serves as an Intake & Orchestration subject-matter expert and advocate across Coupa. Compensation is listed as $150,000–$170,000, with on-target earnings of $300,000–$340,000 and a 50/50 pay mix. Starting salary depends on permissible, non-discriminatory factors, including skills, experience, and geographic location.

Requirements

  • Consistent track record of meeting or exceeding quota in enterprise B2B SaaS or enterprise software sales.
  • Proven success closing complex six- and seven-figure enterprise technology transactions.
  • Experience selling complex technology solutions tied to digital transformation, process transformation, workflow automation, orchestration, or enterprise modernization initiatives.
  • Strong understanding of enterprise orchestration and digital transformation projects, including how organizations redesign processes across people, systems, data, and AI.
  • Ability to understand complex business processes, identify inefficiencies and transformation opportunities, and translate them into compelling technology and business-value propositions.
  • Experience selling solutions that span multiple business functions and require alignment between business and IT stakeholders.
  • Understanding of enterprise technology ecosystems, including systems of record, workflow platforms, integrations, automation, and orchestration.
  • Experience selling into Procurement, Legal, Finance, IT, Shared Services, Operations, or other enterprise functions.
  • Ability to build trusted relationships and communicate credibly with C-suite executives, transformation leaders, operational stakeholders, and technical teams.
  • Strong value-selling capabilities, including experience developing executive-level business cases, ROI models, and measurable transformation outcomes.
  • Experience navigating complex enterprise buying committees and consultative sales cycles.
  • Strong discovery skills and ability to uncover fragmented processes, manual work, poor user experiences, disconnected technology, and opportunities for automation and orchestration.
  • Working knowledge of AI, intelligent automation, workflow automation, and emerging agentic technologies and their application to enterprise business processes.
  • Strong enterprise account planning, pipeline management, forecasting, and organizational skills.
  • Ability to lead effectively across cross-functional teams, including Account Directors, Solutions Consulting, Product, Customer Success, Services, and partners.

Responsibilities

  • Build, develop, and manage a pipeline of enterprise opportunities for Coupa Intake & Orchestration.
  • Prospect strategic enterprise accounts and identify opportunities to transform intake, workflow, and cross-functional business processes.
  • Engage C-level executives and senior functional leaders to understand strategic priorities and position the business value of intake and orchestration.
  • Lead complex, multi-stakeholder enterprise sales cycles from discovery and solution development through business case, negotiation, and close.
  • Understand customers’ existing processes, technology ecosystems, and transformation priorities and translate them into a compelling future-state vision.
  • Identify high-value orchestration and automation use cases across Procurement, Legal, Finance, IT, Shared Services, and other enterprise functions.
  • Help customers develop transformation roadmaps showing how orchestration can connect systems, automate processes, improve employee experiences, and accelerate business outcomes.
  • Build executive-level business cases using ROI, TCO, productivity, adoption, cycle-time, and operational-efficiency metrics.
  • Navigate complex buying groups spanning business leadership, IT, security, enterprise architecture, procurement, operations, and transformation teams.
  • Collaborate with Coupa Account Directors to identify Intake & Orchestration opportunities within strategic accounts and develop coordinated account strategies.
  • Partner with Solutions Consulting to lead discovery and develop tailored demonstrations based on customer processes, pain points, and transformation objectives.
  • Collaborate with consulting, implementation, and digital transformation partners to develop and execute strategic opportunities.
  • Develop and maintain account and opportunity plans, including stakeholder maps, competitive positioning, transformation drivers, and clear paths to close.
  • Maintain accurate pipeline management and forecasting while proactively identifying deal risks and opportunities.
  • Serve as a subject-matter expert and advocate for Intake & Orchestration across Coupa.

Benefits

  • Two designated company-wide paid wellness days each year.
  • A paid day off on the employee’s birthday or another day of their choice during their birthday month.
  • 40 hours of paid volunteer time off annually.
  • Free, confidential, 24/7/365 Employee Assistance Program offering emotional support, work-life solutions, financial advice, legal guidance, and support for new parents.
  • Business travel medical, safety, pre-trip planning, and emergency support through Zurich Travel Assist.
  • Monetary referral bonuses for successful employee referrals.
  • Location-specific benefits packages that include medical and dental insurance, retirement or pension plans, and life or accident protection.
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