Squash instructor

Life Time

1d • Onsite

About The Position

This position involves teaching private and group squash lessons while adhering to department programming brand standards and SOPs. The instructor is expected to grow their book of business and revenue to meet and exceed personal financial goals. A key aspect of the role is demonstrating member-centric customer service to encourage repeat business and referrals. Approximately 80% of working time should be spent in on-court instruction, where the instructor will monitor, demonstrate, and teach proper techniques, tactics, and strategies to improve students' overall squash game. The role also includes developing safe, professional, and comprehensive squash lessons and programs to ensure student development and a positive Net Promoter Score. Instructors are responsible for creating exceptional member experiences through programs, tournaments, and special events, utilizing marketing support, and ensuring squash courts and equipment are clean and organized. Administrative duties include proper registration and billing for students and programs, booking lessons in Life Time's scheduling software, and following company SOPs. The instructor will also participate in system-wide sales efforts with Membership Advisors and Member Activities to integrate Squash into the Life Time brand, and attend department and 'all club' meetings.

Requirements

• High School Graduate or equivalent
• Excellent customer service skills, friendly, outgoing, and positive attitude
• Thorough knowledge of the game of squash and possesses effective teaching styles and techniques
• Excellent communication, time management, and organization skills
• Comfortable working with all age groups and building positive relationships with members and team members
• Ability to sit, stand, walk, reach, climb and lift up to 50 pounds
• Authorized to work in the US or Canada, depending on work location
• Squash Level 1 Certified- or European Equivalent
• CPR and AED Certified within 30 days of hire

Nice To Haves

• 1 or more years’ experience in Squash Instruction

Responsibilities

• Monitors, demonstrates, and instructs students during squash lessons on proper techniques, tactics and strategies to improve their overall squash game. Approximately 80% of working time should be spent in on-court instruction.
• Develops safe, professional, and comprehensive squash lessons and programs to ensure students develop along a pathway that will encourage continued involvement and a positive Net Promoter Score.
• Creates exceptional member experiences by involving members with programs, tournaments and special events, fully utilizing available marketing support and tools, and ensures all squash courts and equipment are clean, organized and in good working condition.
• Ensures proper registration and billing for squash students and programming. Ensures all lessons/programs are booked in the Life Time court scheduling software and follow all company SOPs.
• Participates in the system wide sales effort with Membership Advisors and Member Activities, ensuring Squash is an integral component of the Life Time brand. Attends department and "all club" meetings.

What This Job Offers

• Career Level: Entry Level
• Education Level: High school or GED