SQA Analyst II

BlueCross BlueShield of Tennessee • Chattanooga, TN

6d • Remote

About The Position

BlueCross BlueShield of Tennessee is hiring an SQA Analyst II to support quality assurance for business-critical provider portal and eligibility applications. The role combines functional testing and automation across UI, API, database, system integration, regression, and end-to-end testing. The analyst will work with application teams and external partners, participate in Agile/Scrum delivery activities, and help ensure accurate, high-quality production releases.

This is a remote, work-from-home position. The final interview round will take place onsite at the company's Chattanooga, Tennessee headquarters. Candidates in the Eastern or Central time zones are preferred. Occasional after-hours validation may be required to support production releases. Sponsorship is not available.

Requirements

• Bachelor's degree in information technology, software engineering, or equivalent; relevant software-industry work experience may substitute. The posting defines equivalent experience as two years of professional software-industry work experience.
• At least 1 year of experience in API or web services testing.
• At least 2 years of experience writing SQL queries and testing reports.
• At least 2 years of experience testing web, mobile, interface, and back-end processing applications.
• At least 1 year of experience in test automation or performance testing, including troubleshooting issues.
• At least 1 year of working experience with Agile delivery teams.
• Hands-on experience creating and executing test cases, performing functional testing, and identifying, documenting, and managing defects.
• Experience with Selenium WebDriver or comparable automation tools such as Playwright, and familiarity with Java and automation testing practices.
• Strong SQL skills, including writing queries and validating database data.
• API testing experience and familiarity with API automation tools such as Bruno, REST Assured, or similar technologies.
• Ability to balance hands-on functional testing with automation activities according to application and release needs.
• Accuracy and attention to detail.
• Ability to maintain professional relationships with vendors and other external partners.
• Coding and scripting skills.

Nice To Haves

• Healthcare payer or healthcare application testing experience.
• Experience testing provider, eligibility, or similarly integrated web-based applications.
• Experience with system integration, regression automation, and end-to-end testing across upstream and downstream systems.
• Familiarity with hybrid automation frameworks and UI, web, API, and database validation.
• Experience supporting user acceptance testing and production deployment validation.
• Candidates located in the Eastern or Central time zones are preferred.

Responsibilities

• Prepare testing strategy documents and test plans, use relevant toolsets, and manage the defect lifecycle.
• Apply BCBST QA best practices and adhere to applicable policies and procedures.
• Create and execute functional, automation, and/or performance test scripts, deriving testing requirements from functional and business requirements.
• Review technical design documents and develop end-to-end integration test scenarios to validate impacted components, interfaces, and systems.
• Identify and create test data, and build and execute services/API validation scripts using relevant toolsets.
• Document and communicate individual test status and results, and assist in resolving issues identified by team members.
• Develop and execute test cases, identify and manage defects, and validate application functionality across integrated systems.
• Collaborate with application teams and external partners and participate in Agile/Scrum delivery activities.
• Support user acceptance testing and production deployment validation as needed.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level