Spravato Medical Assistant

LifeStance Health • Sacramento, CA

2d • Onsite

About The Position

LifeStance Health is seeking a Spravato Medical Assistant who will be responsible for serving as a point of contact to coordinate medical care, providing support to patients and psychiatric clinicians, ensuring quality customer service to patients as they navigate the mental health experience.

Requirements

• Certified Medical Assistant
• High School or equivalent required
• 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
• Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
• Ability to work independently and as a team member.
• Strong communication skills, both written and verbal.
• Proficient in using Computer Software Applications (Microsoft Office & EMRs)
• Comfortable handling sensitive and confidential Information (HIPAA)
• Current BLS Certification
• Understanding of documentation standards

Nice To Haves

• associates/bachelor’s degree preferred

Responsibilities

• Oversee the daily operations and management of clinical therapies under the direction of the Physician
• Greet and room patients, obtain weight and vitals, review any relevant medical information and current medications, administer medications as indicated and ordered
• Review all screeners related to patient’s appointment and alert physician if abnormal or high scores are reported
• Provide clear patient instructions and education regarding treatments
• Ensure all relevant documentation and consents are signed before starting treatment
• Ensure adequate medication dosages and confirm accurate dose before administration of medication
• Before starting treatment ensure correct patient identification is obtained, chairside
• Monitor and assess patients thoroughly throughout their stay
• Maintain all clinical logs to ensure compliance and accuracy
• Ensure clinic prep is complete for the next shift
• Review intakes and collaborate with psychiatric clinician, regarding new patient paperwork
• Establish professional relationships with new and existing patients
• Timely submission of charting and documentation requirements for each patient
• Maintain an orderly configuration for the storage of supplies, including expiration dates and sufficient levels of the required supply
• Monitor and report inventory requirements needed for daily operation
• Maintain and comply with DEA regulations of controlled substances
• Maintain a safe and clean working environment by complying with procedures, rules, and regulations
• Assist psychiatric clinicians with necessary aspects of patient care including prior authorizations, lab orders, letters for patients, records requests, coordination of needed patient forms/paperwork (i.e. FLMA)
• Facilitate communication as needed between the patient, medical staff and the patient’s pharmacy, including arranging medication deliveries
• Ensure accuracy of patient pharmacy information in the medical record
• Assist in coordination of internal and external referrals for specialty services care

Benefits

• Competitive hourly rate based on tenure.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED