Sports Lounge and Deli Server
About The Position
The job involves: Able to fluidly interchange between serving and hosting at various outlets (Grab ‘n Go/Deli or Overtime Sports Lounge), when needed Evaluate a patron's preferences and make suggestions, upselling when appropriate Responsible for clearing and resetting for guests in a timely manner Responsible for maintaining a clean, organized and stocked section, this includes inventory control of necessary supplies and goods Provides exceptional customer service to our guests; always looking to find the fix, make it right and provide speed of service Sound knowledge of available products, including prices and specials Proficient with the use of POS, Open Table, bar tools and equipment Builds company reputation through earning trust and loyalty of guests Demonstrates respect, regard and consideration for others at all times Works as one team for the success of the business Ability to stand and walk for extended periods of time, move equipment and other items as needed Thorough knowledge of all activities and promotions occurring at our casino properties Any other duties as assigned Flexibility to support a 24/7 operation
Requirements
- O.S.S.D or equivalent as recognized by the Ministry of Education
- Minimum 2 years Bartender or Server experience
- Proven food and beverage service skills in a quick service, high volume restaurant
- Smart Serve certification
- Excellent communication skills, verbal and written
- Strong organizational and multitasking skills
- Proficiency in using Micros software
Responsibilities
- Able to fluidly interchange between serving and hosting at various outlets (Grab ‘n Go/Deli or Overtime Sports Lounge), when needed
- Evaluate a patron's preferences and make suggestions, upselling when appropriate
- Responsible for clearing and resetting for guests in a timely manner
- Responsible for maintaining a clean, organized and stocked section, this includes inventory control of necessary supplies and goods
- Provides exceptional customer service to our guests; always looking to find the fix, make it right and provide speed of service
- Sound knowledge of available products, including prices and specials
- Proficient with the use of POS, Open Table, bar tools and equipment
- Builds company reputation through earning trust and loyalty of guests
- Demonstrates respect, regard and consideration for others at all times
- Works as one team for the success of the business
- Ability to stand and walk for extended periods of time, move equipment and other items as needed
- Thorough knowledge of all activities and promotions occurring at our casino properties
- Any other duties as assigned
- Flexibility to support a 24/7 operation
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
