Sponsored Campaign Representative

United Way of the Alberta Capital Region • Edmonton, AB

8d • Hybrid

About The Position

As part of our energetic and talented Customer Care team, this position is responsible for supporting the development and execution of workplace fundraising campaigns for a portfolio of accounts by acting as a key resource and support to Employee Campaign Chairs (ECCs) and other campaign volunteers. This involves coordinating and completing campaign activities and building positive and productive relationships with campaign stakeholders. This position reports to the Portfolio Lead, Workplace Fundraising.

Requirements

• Interest in making a difference in our community
• Eagerness to apply customer service and relationship building skills
• Highly organized and adaptable administrative professional
• Experience in correspondence management, meeting coordination, record keeping, and stakeholder engagement
• Proficient in Microsoft Office Suite, including SharePoint and Microsoft Teams
• Strong communication, relationship-building, and problem-solving skills
• Demonstrated ability to prioritize tasks, manage multiple responsibilities, and deliver results in dynamic environments
• High school diploma
• Minimum of two (2) to three (3) years of related experience
• A valid driver’s license and vehicle are required as travel may be involved within Edmonton and surrounding area
• Align with and integrate core values throughout all organizational and business practices
• Consistently act with personal, professional, and behavioral integrity

Nice To Haves

• Knowledge of account management, fundraising, event planning, CRM systems, and database management is considered an asset
• Can-do attitude
• Outcomes driven
• Customer focus
• Thinking creatively
• Staying organized
• Building relationships
• Problem solving
• Coordinating events
• Presenting to groups

Responsibilities

• Completes Sponsored Campaign Representative (SCR) training to become familiar with United Way (UW) programs and services, to learn about effective campaign strategies and how to convey UW messages to external stakeholders and donors, to develop a personalized speech to present at campaign events, and to learn additional Account Management processes.
• Conducts preliminary research on Accounts including reviewing account history, analyzing fundraising trends, identifying potential opportunities and challenges, and developing strategies to overcome challenges.
• Collaborates with ECCs, campaign committees, and volunteers to plan, schedule, and execute successful workplace campaigns and special events including working with the ECC to identify short and long-term fundraising goals, provide recommendations on fundraising best practices, and support fundraising strategy development.
• Provides campaign support to ECCs by coordinating with ECCs to initialize online and paper pledge drives, ordering and coordinating the delivery of campaign materials, scheduling community impact speakers, attending and speaking at special events, submitting requests for inspiration and retention calls, submitting requests for social media coverage of special events, and assisting with the completion of licensing applications for raffles and prize draws.
• Acts as a first point of contact for ECCs, donors, volunteers, and other stakeholders including providing information and responding to and/or redirecting inquiries as required.
• Monitors the status of active campaigns and provides support and recommendations to achieve campaign objectives.
• Completes post-campaign activities including coordinating with ECCs to pick up all campaign contributions (pledge forms, cash, cheques) and submitting all funds to finance, ensuring that campaign totals are accurate, completing constituent evaluation reports, submitting award nominations, and preparing and delivering certificates of appreciation and thank you cards to ECCs and campaign committees.
• Performs accurate and timely data entry tasks to update and maintain databases.
• Supports team members with campaign tasks as needed, ensuring seamless execution and achievement of goals.

Benefits

• Flexible hours (Hybrid work environment)
• Birthday off
• Professional Coaching
• LinkedIn Learning
• 4% vacation

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED