Sponsored and Exchange Program Coordinator

The University of Texas at Austin • Austin, UT

12d • Onsite

About The Position

The University’s 19 colleges and schools enroll over 53,000 students and rank among the top 10 public universities in the U.S. Texas Global is the university's global engagement arm and a recognized leader in international education, based on the success of the programs we deliver and the number of individuals we support. We serve more than 9,000 international students and scholars, as well as more than 4,600 students on education abroad programs annually. Texas Global advances UT Austin’s academic mission by leading, supporting, and coordinating the university’s international engagement efforts, fostering strategic partnerships on campus and abroad, welcoming a cadre of impressive international students and scholars to campus, and creating opportunities for students and faculty to engage with peers and institutions around the world. Texas Global is comprised of nine units, home to over 140 staff members, and continued growth of the organization is expected. Your skills will make a difference. You’ll be working for a university that is internationally recognized for our academic programs and research. Your work will make a difference in the lives of faculty and staff, thereby enhancing the student experience. If you’re the type of person that wants to know your work has meaning and impact, you’ll like working in our department and for UT Austin.

Requirements

• Bachelor's degree and five years of professional experience working with international students in a higher education environment.
• Experience working with and advising F-1 international students and J-1 exchange visitors.
• Demonstrated ability to implement creative solutions and take initiative while working as part of a team in a fast-paced environment.
• Strong skills in professional and intercultural communication and public speaking.
• Proven capability to multitask and keep projects well-organized and on deadline.
• Strong computer and technological proficiency.
• Commitment to high-quality and efficient customer service.
• Equivalent combination or substitution of relevant education and experience may be substituted as appropriate.
• Due to federal database access requirements, only U.S. Citizens and Permanent Residents may apply for this position.

Nice To Haves

• Master’s degree in international education, higher education administration, or other related field.
• Experience working with reciprocal exchange students and sponsored students.
• Significant experience working with Sunapsis database.

Responsibilities

• Manage application and immigration processes as DHS Designated School Official (DSO) and Alternate Responsible Officer (ARO) for sponsored and exchange international students.
• Oversee critical student information systems, ensuring data integrity, alert management, and cross-system synchronization with strict adherence to University and federal regulations
• Develop integrated support frameworks that address the unique intersection of sponsored/exchange student needs with broader international student services, ensuring seamless transitions from admission to advising
• Supervise, mentor, and develop graduate assistant for the student advising team
• Collaborate strategically with ISSS leadership to ensure precise interpretation and application of immigration regulations and university policies, exercising sound judgment and appropriate initiative
• Serve as primary resource for challenging exchange and sponsored student questions that require senior-level expertise
• Serve as liaison with academic departments, undergraduate admissions, graduate admissions, and Education Abroad advising teams, sharing expertise on exchange and sponsored student placement while promoting advising best practices
• Cultivate and strengthen reciprocal exchange partnerships and maintain relationships with sponsoring agencies through proactive communication on institutional balance, nomination processes, student transitions, and partnership continuity
• Craft compelling content for websites, presentations, and publications that clearly communicate complex information while maintaining Texas Global branding standards
• Develop and maintain digital platforms and publications that effectively communicate admission procedures, immigration requirements, and transition support for sponsored and exchange populations
• Actively contribute to developing the vision for specialized programming that empowers sponsored and exchange students to succeed academically and integrate meaningfully into university life
• Design and deliver impactful training workshops focused on sponsored and exchange student support for both students and University stakeholders
• Represent the University in meetings with partners and sponsoring agencies to develop and maintain collaborative relationships.
• Champion ISSS and Texas Global priorities through active participation in strategic initiatives and community-building events
• Drive innovation through collaborative participation in staff meetings and working groups focused on enhancing service delivery and institutional impact
• Support and attend programs that foster a sense of belonging among international students and scholars and to the greater University community

Benefits

• Competitive health benefits (employee premiums covered at 100%, family premiums at 50%)
• Voluntary Vision, Dental, Life, and Disability insurance options
• Generous paid vacation, sick time, and holidays
• Teachers Retirement System of Texas, a defined benefit retirement plan, with employer matching funds
• Additional Voluntary Retirement Programs: Tax Sheltered Annuity 403(b) and a Deferred Compensation program 457(b)
• Flexible spending account options for medical and childcare expenses
• Robust free training access through LinkedIn Learning plus professional conference opportunities
• Tuition assistance
• Expansive employee discount program including athletic tickets
• Free access to UT Austin's libraries and museums with staff ID card
• Free rides on all UT Shuttle and Austin CapMetro buses with staff ID card

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level