Splash Grill Server (Seasonal)
About The Position
The 444-room Rancho Las Palmas Resort & Spa is a re-imagined classic Rancho Mirage hotel, offering luxurious Palm Springs hotel rooms in Spanish Colonial-inspired style with private patios or balconies. Omni Rancho Las Palmas Resort and Spa's associates benefit from a dynamic and exciting work environment, comprehensive training and mentoring, and a culture of respect, gratitude, and empowerment. This vital role, the Pool F&B Server, works closely with Food & Beverage Leaders to successfully execute all operations related to Pool Server services, aiming for high levels of guest satisfaction. The individual in this position is highly motivated and responsible for maintaining the highest standards for guests by ensuring quick, efficient, and professional food and beverage service throughout the outdoor pool area. The role focuses on providing efficient, high levels of customer service at all times and creating memorable experiences for all guests enjoying the food and beverage experience.
Requirements
- Minimum 1-2 years serving experience.
- Must have knowledge of wine, spirits, and beer.
- Must have experience in selling and presenting wines.
- Must be able to work a variety of shifts, including weekends and holidays.
- Maintain a professional business appearance, attitude, and performance.
- Must be TIPs alcohol and Food Handler certified.
- Must be able to lift, push, pull, place and carry objects weighing up to 50lbs without assistance.
- Must be able to stand, walk, and bend for the entirety of the shift.
- Must be comfortable working in an outdoor environment and being exposed to the elements.
- Must be 21 years of age or older.
Nice To Haves
- Upscale casual environment preferred.
Responsibilities
- Efficiently and properly perform all service standards.
- Greet all guests promptly and courteously adhering to steps of service guidelines.
- Receive, deliver, and clear food & beverages while maintaining a clean and presentable outdoor pool area.
- Attend to all the needs of the guests during functions, meals, and dining experiences.
- Up-sell and Suggestively Sell when taking orders.
- Maintain knowledge of current food and beverage offerings, specials, and menu prices.
- Complete side-work as assigned by shift supervisor and other F&B leaders.
- Polish, clean, sanitize, and stock at service utensils and glassware.
- Maintain Safe & Clean environment following Omni's safety guidelines.
- Be familiar with and adhere to all liquor liability laws.
- Attend designated pre-shift meetings.
Benefits
- dynamic and exciting work environment
- comprehensive training and mentoring
- pride that comes from working for a company with a reputation for exceptional service
- culture of respect, gratitude and empowerment
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
