Server - Cape Grill & Bar (Full-Team Seasonal)

Holiday Inn Club Vacations

4h • Onsite

About The Position

At Holiday Inn Club Vacations, the company believes in strengthening families and seeks individuals with courage, caring, and creativity to become the most loved brand in family travel. They are committed to growing their people, memberships, resorts, and guest love. The ideal candidate instills confidence, trust, and respect, encourages success, and builds relationships. This position is responsible for taking food and beverage orders and ensuring owners and guests are served courteously and timely. The role also requires maintaining strong product knowledge, assisting guests, and making recommendations regarding menu selections.

Requirements

• Customer service and/or food & beverage service required.
• ServSafe certified, TIPS certified, and/or other state alcohol commission required certification
• Must be at least 18 years old
• Must have superior guest relations skills and the ability to answer guest inquiries
• Must have the ability to be trained on cash handling functions and comfort using POS computers for inputting transactions
• Must have demonstrated exceptional verbal and written communication skills in English
• Must have comprehensive menu knowledge with the ability to up-sell items
• Must be able to work in a high volume, high demand work environment

Nice To Haves

• High school diploma or GED preferred
• Cash-handling experience preferred

Responsibilities

• Warmly welcome guests, inform them of any specials, and answer any questions.
• Take food and beverage orders in the pool area and cabanas, making recommendations, and upselling items.
• Accurately time and input food and beverage orders utilizing the POS computers.
• Prepare checks that itemize and total meal costs and sales taxes and present to guests; collect payment from customers and make change.
• Serve food and beverages to guests, checking back with them to ensure satisfaction and take actions necessary to provide for their needs or correct any problems with a sense of urgency.
• Pre-bus tables as necessary during service; removing any unused and/or dirty dishes, utensils, glasses, and trash, taking them to the kitchen for cleaning.
• Complete assorted pre-shift and post-shift side-work as assigned by the manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED