Splash Busser-Seasonal

Omni Hotels & ResortsCarlsbad, CA
13dOnsite

About The Position

Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation’s best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle. At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you’re passionate about hospitality, Omni La Costa may be your perfect match. Overview: This role will maintain the highest standards possible for the guest by insuring quick, efficient, and professional Food runner and delivery services.

Requirements

  • Ability to clearly and pleasantly communicate in English with guests, management and co-workers, with the ability to answer guest questions and describe menu items.
  • Ability to handle stressful situations, while maintaining a calm and welcoming demeanor.
  • Ability to work cohesively with co-workers both within and outside of your department.
  • Ability to prioritize, organize and follow up on guest requests and needs in a fast-paced environment.
  • Excellent customer service, service recovery and problem-solving skills.
  • Must have unexpired Food Handlers and TABC – or obtain upon hire.
  • Must be able to work a variety of shifts, including weekends and holidays.

Responsibilities

  • Assist in food/bar setup and opening, as well as closing.
  • Maintain a clean and organized work area.
  • Become completely familiar with the service time, menu, specials.
  • Greet all guests promptly and courteously.
  • Deliver food to correct rooms or tables according to ticket, floor plan, and seat numbers.
  • Always inquire if additional service is needed from guests upon delivery and inform server or manager.
  • Think clearly, quickly, maintain concentration, and make concise decisions.
  • Ability to perform the job functions with minimal supervision.
  • Ensure work area is clean and clear of standing water, debris or any objects that can obstruct the job duties from being performed safely, efficiently, and effective.
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