Seasonal Busser

QUINAULT BEACH RESORT AND CASINOHogans Corner, WA
Onsite

About The Position

Provide excellent customer service for all internal and external customers of the Casino operations at all times and in all activities. Establish and maintain effective working relationships with all internal and external customers of the Quinault Beach Resort and Casino operations. Develop solutions for customer concerns and continual focus on customer service as our top priority.

Requirements

  • 18 Years of age
  • Ability to communicate effectively with the public and other employees
  • Speak, write English fluently
  • Food handler's permit (able to obtain within 30 days of hire)

Responsibilities

  • Be on time, clock-in and out in uniform.
  • Make sure your stations are well stocked with linen, china, silverware, ice, coffee and teapots, etc.
  • Make sure you have the appropriate food items needed, i.e. lemon, butter, cream, coffee, tea, etc.
  • Turn in linen order for PM shift before noon with enough to cover AM shift for opening the next day.
  • Check on water glasses, coffee cups and ashtrays.
  • Maintain communication with the host person or manager to re-set tables as quickly as possible.
  • Clear the table(s).
  • Pick up clean linen.
  • All chairs are to be dusted for crumbs, including wiping all chairs for liquids and stains.
  • Provide general assistance to servers.
  • Follow proper service procedures/techniques at all times.
  • Assist fellow service personnel whenever possible and appropriate.
  • Maintain a neat and organized work area.
  • Travel to conferences.
  • Entertain potential guests/clients.
  • Adhere to all QBRC Personnel Policies and Procedures, Title 97 Policy, and HR Standard Operating Procedures.
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