About The Position

Responsible for participating in project teams, researching technical topics related to Company operations, new product implementation, assisting with existing products and services and the overall upkeep and maintenance of designated areas of Construction Operations. The Construction Operations CT 2 is responsible for coordinating and prioritizing the full lifecycle of growth projects for both field and headend. The CT 2 possesses an intermediate to advanced level of industry knowledge and skill and has familiarity with tools and processes in Construction operations. They work with both internal and external partners to ensure quality meets Comcast standards while exceeding customer expectations and maintaining our competitive advantage on technology. Performs event correlation and identifies probable root cause; provides trouble isolation, basic troubleshooting and break/fix activities. This role will play a vital part in ensuring our network growth meets our customer’s needs. This job will require to be in office 4 days a week in office with 1 day optional to work remote.

Requirements

  • Construction
  • Project Coordination
  • Project Implementations
  • 2-5 Years Relevant Work Experience

Responsibilities

  • Supervising the installation of cables and poles for overhead-underground construction while operating vehicles and trailers safely
  • Monitoring project records for start dates, milestones, material costs, and labor expenditures
  • Enforcing work site safety standards and conducting regular safety compliance visits and meetings
  • Ensuring resources such as vehicles, equipment, and inventory are in proper working order
  • Supporting project coordination, developing cost estimates, monitoring job costs, evaluating change orders, and controlling the budget for work in progress
  • Generating logs and reports on construction, projects, materials, and expenditures
  • Addressing customer requests and complaints with timely follow-up and resolution
  • Monitoring construction crew performance against goals and objectives and providing technical guidance
  • Conducting field surveys and post-construction reviews to ensure project accuracy and progress
  • Coordinating all construction project phases, including meetings, surveys, permits, and plant activation, while ensuring budget adherence
  • Managing subcontractors, interfacing with officials and industry representatives, and offering technical support to internal departments.
  • Regular, consistent and punctual attendance.
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
  • Other duties and responsibilities as assigned.
  • Understand our Operating Principles; make them the guidelines for how you do your job.
  • Own the customer experience think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Know your stuff be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
  • Win as a team make big things happen by working together and being open to new ideas.
  • Be an active part of the Net Promoter System a way of working that brings more employee and customer feedback into the company by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • Do what's right for each other, our customers, investors and our communities.

Benefits

  • Commission
  • Bonus
  • Best-in-class Benefits
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