Specimen Processor (PRN)

Children's Healthcare of Atlanta

6d•Onsite

About The Position

The Specimen Processor provides assistance and support to clinical laboratory personnel and performs pre-analytical processes. The role works collaboratively to meet patient and care provider needs and promotes consistent use of Lean principles while seeking improvements to work processes. The position also calls for ownership of personal motivation, morale, performance, and professional development, with behavior aligned to the laboratory’s and Children’s Healthcare of Atlanta’s mission, goals, and values.

Requirements

High school diploma or equivalent.
Must understand basic medical terminology.
Must possess excellent customer service and communication skills.
Laboratory computer skills.
Ability to perform multiple concurrent tasks in a frequently stressful environment while maintaining strong customer service standards with customers and coworkers.
Strives for adult-adult relationships with colleagues, subordinates, and superiors.

Nice To Haves

Two years of experience with laboratory specimen processing or phlebotomy.
Associate's or bachelor's degree in an applied science, such as biology or chemistry.

Responsibilities

Enter orders and receive specimens in the Laboratory Information System (LIS); process specimens according to testing requirements and use critical thinking to determine specimen appropriateness.
Prepare send-out requisitions and samples accurately for referral testing, ensuring requisitions meet applicable Managed Care and Medicaid guidelines.
Process Lab Corp and Quest specimens from outpatients and draw stations.
Maintain competency in other departments, such as referral testing or phlebotomy.
Manage workflow in pre-analytical areas, the front office, specimen collection, and specimen processing.
Serve as a resource for clinicians with test ordering management and assist with training new employees.
Maintain equipment, supplies, and the work area, helping ensure a safe, functional, and professional environment for patient care, the public, and staff.
Follow hospital and departmental policies and procedures, including safety and compliance requirements.
Perform quality assurance by monitoring collection pending logs, OL monitor, timed and stat specimens, HRP, and the LIS error log; document order errors and specimen integrity issues.
Promote a Lean culture, make decisions with awareness of customer value, and continually seek to improve work processes.
Perform other duties as required by the department.