Specimen Processor (casual) - UPMC East

UPMC•Monroeville, PA

18h•Onsite

About The Position

UPMC East is currently hiring a casual Specimen Processor to join their team. This opportunity offers a collaborative team setting, a career path that can lead to leadership, and experience with an industry leader. The position will mainly work a 4 am to 12:30 pm shift, but may occasionally work 12 pm to 8:30 pm. This position will work rotating weekend shifts and will have holiday responsibility.

Requirements

High School diploma or equivalent.
Three to six months of experience in a clinical laboratory, physician's office, or other medical environment preferred, including knowledge of or experience in Medical Terminology and Laboratory Information systems.
Three to six months of experience in a service environment including call center, customer service center, or product distribution/fulfillment center preferred.
Ability to communicate effectively with all age groups and populations of external and internal customers (as well as co-workers) both by telephone and in person.
Act 34

Responsibilities

Demonstrate service orientation approach by conveying courtesy, respect, enthusiasm and a positive attitude in work situations. Show initiative and offer assistance in the completion of the department's work.
Monitor pneumatic tube and courier deliveries to ensure timely processing of specimens.
Investigate and resolve any requesting mistakes or other specimen problems.
Complete quality forms for unacceptable specimens, requesting errors or other problems.
Separate by centrifugation.
Label appropriate aliquot tubes and transfer as defined by policy; store samples at the appropriate temperature.
Determine and enter the specimen receive time into the computer.
Answer all telephone inquiries concerning proper collection, result, and normal range information.
Follow all regulations regarding health and safety concerning the handling of biohazardous patient samples or sharps to prevent exposure.
Verify patient specimens such as blood, urine and other body fluids with requisitions or labels, making certain that information on the specimens match any paperwork received and correct specimen.
Properly request in the Laboratory Information System laboratory information system if needed.
Prepare, package and send specimens to outside locations as needed.
Receive, sort and prioritize ALL specimens according to the laboratory policies.
Share specimens as necessary.
Disinfect the work area after shift and during shift, if needed.
Participates in the orientation and training of new laboratory specimen processors.
Perform routine technical and related clerical duties as directed.