Specimen Processing Manager

Quest Diagnostics•Miramar, FL
•Onsite

About The Position

The Specimen Processing Manager oversees Specimen Processing, Imaging, Cytology Processing, and Tech Ops, and may also oversee Referral Testing, Test In Question, and Histology Processing. The role is responsible for training personnel and managing daily operations across the related departments, ensuring compliance policies are followed, maintaining a low error rate, and meeting productivity standards. The manager also ensures a safe, ergonomically sound, professional work environment. The position requires effective collaboration with other departments to resolve problems, build cooperation, and support continuous improvement. The manager handles client concerns and employee and technical department matters professionally, makes independent decisions using sound judgment, manages multiple priorities in a high-volume setting, and organizes and leads projects with both work-group and cross-functional teams. The role also requires presentations and speaking in front of groups. The schedule is Monday through Friday, 7:00 AM to 4:00 PM, with flexibility to work weekends and holidays, be on call, and work long hours based on staffing requirements.

Requirements

  • At least 8 years of laboratory experience.
  • At least 4 years of direct supervisory experience in a clinical or anatomical pathology laboratory.
  • Bachelor’s degree (BA/BS) or equivalent combination of education and experience.
  • PC skills and proficiency with MS Office applications.
  • Proven leadership, interpersonal skills, and technical knowledge.
  • Strong organization and planning skills.
  • Excellent organizational, communication, and interpersonal skills.
  • Ability to work effectively with other departments and gain cooperation.
  • Ability to handle multiple priorities in a high-volume setting.
  • Mental alertness and high energy.
  • Flexibility and availability based on staffing requirements, including weekends, holidays, on-call coverage, and long hours.

Nice To Haves

  • Medical or production background.

Responsibilities

  • Oversee Specimen Processing, Imaging, Cytology Processing, and Tech Ops, and potentially Referral Testing, Test In Question, and Histology Processing.
  • Train personnel and oversee daily operations of related departments.
  • Ensure compliance policies are followed, error rates remain low, and productivity meets company standards.
  • Maintain a safe, ergonomically sound, professional environment.
  • Work effectively with other departments to resolve problems and foster continuous improvement.
  • Manage client concerns and technical department and employee matters professionally.
  • Make independent decisions and exercise consistent sound judgment.
  • Manage multiple priorities in a high-volume setting.
  • Organize and lead projects within the work group and with cross-functional groups.
  • Give presentations and speak in front of groups.

Benefits

  • Day 1 medical, supplemental health, dental, and vision coverage for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost health assessment program.
  • Blueprint for Wellness® healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one “MyDay” off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • Potential annual performance bonus compensation.
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