Specimen Processing Manager

Quest Diagnostics•Miramar, FL
•$93,200

About The Position

The Specimen Processing Manager oversees Specimen Processing, Imaging, Cytology Processing, and Tech Ops, and may also oversee some or all of Referral Testing, Test In Question, and Histology Processing. The manager is responsible for training personnel and overseeing daily department operations, compliance with company policies, low error rates, and productivity within company standards. The role also ensures a safe, ergonomically sound, and professional work environment. The position requires effective collaboration across departments, sound independent judgment, and the ability to manage multiple priorities in a high-volume setting. The manager organizes and leads departmental and cross-functional projects, gives presentations, and handles client concerns, technical departments, and employees professionally. The schedule is Monday through Friday, 7:00 AM to 4:00 PM, with flexibility and availability required for staffing needs, weekends, holidays, on-call work, and long hours.

Requirements

  • At least 8 years of laboratory experience.
  • At least 4 years of direct supervisory experience in a clinical or anatomical pathology laboratory.
  • Bachelor’s degree (BA/BS) or equivalent combination of education and experience.
  • PC skills, including MS Office applications.
  • Proven leadership, interpersonal skills, and technical knowledge.
  • Strong organizational and planning skills.
  • Excellent organizational, communication, and interpersonal skills.
  • Mental alertness and high energy required to perform the job.

Nice To Haves

  • Medical or production background preferred.

Responsibilities

  • Oversee Specimen Processing, Imaging, Cytology Processing, and Tech Ops, and potentially Referral Testing, Test In Question, and Histology Processing.
  • Train all personnel and oversee the daily operations of related departments.
  • Ensure compliance policies are followed, error rates remain low, and productivity meets company standards.
  • Maintain a safe, ergonomically sound, and professional environment.
  • Work effectively with other departments to resolve problems, gain cooperation, and foster continuous improvement.
  • Manage client concerns, technical departments, and employees professionally.
  • Make independent decisions and exercise consistent sound judgment.
  • Handle multiple priorities in a high-volume setting.
  • Organize and lead projects within the work group and with cross-functional groups.
  • Give presentations and speak in front of groups.
  • Remain flexible and available for staffing requirements, including weekends, holidays, on-call work, and long hours.

Benefits

  • Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one MyDay off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
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