Specimen Collector - 1909

Millennium Health•Augusta, ME

About The Position

The Specimen Collector represents Millennium Health and provides care and customer service to patients, clinicians, and the laboratory. The role collects urine and/or oral fluid specimens, processes and packages collections for shipping, and serves as an intermediary between practices or clinics and the laboratory. The collector records patient and order information, resolves specimen concerns involving billing or patient information in the ordering portal, and maintains onsite collection supplies. Observing collections may be required when applicable. Driving between multiple facilities may also be required. The position is part-time, based in Augusta, Maine, and scheduled Monday through Friday from 9:00 a.m. to 2:00 p.m. Offers are contingent upon successfully completing pre-employment background screening, which includes criminal history and watchlist searches, SSN trace, FACIS Level 3, SAM and OIG exclusions, education verification, driving record, and a five-panel urine drug screen. Duties and responsibilities may change. Millennium Health is an Equal Opportunity/Affirmative Action Employer and E-Verify participant.

Requirements

High school diploma or equivalent required.
A valid driver’s license and reliable transportation are required.
Ability to navigate a smartphone and computer is required.
Ability to adhere to HIPAA, HiTrust, confidentiality, compliance, and administrative, physical, and technical cybersecurity controls is required.
Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 pounds.

Nice To Haves

Six or more months of specimen collector experience, or one or more years of medical experience directly supporting patients, preferred.
Two or more years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes is a plus.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain collection supplies inventory onsite.
Observe collections for Millennium Health specimens when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.