Specimen Collector - 1909

Millennium Health•Augusta, ME

8d•$21 - $23

About The Position

The Specimen Collector is a key representative of Millennium Health, providing exemplary care and customer service to patients, clinicians, and the laboratory. The role collects and processes patient urine and/or oral fluid specimens, supports communication between clinics and the laboratory, and maintains accurate collection and ordering information. Driving between multiple facilities may be required. The position is part-time in Augusta, Maine, with a Monday-to-Friday schedule from 9:00 a.m. to 2:00 p.m.

Requirements

High school diploma or equivalent.
Ability to navigate a smartphone and computer.
Valid driver’s license and reliable transportation.
Ability to comply with HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards.
Ability to comply with administrative, physical, and technical cybersecurity controls.
Physical requirements: sitting 60%, walking 20%, standing 20%, and lifting up to 20 pounds.
Successful completion of the required pre-employment background screening, including criminal history, watchlist, SSN trace, FACIS Level 3, SAM and OIG exclusions, education verification, driving record, and a 5-panel urine drug screening.

Nice To Haves

At least 6 months of specimen collector experience or at least 1 year of experience in the medical field directly supporting patients.
At least 2 years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain collection supplies inventory onsite.
Observe collection for Millennium Health specimens when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and administrative, physical, and technical cybersecurity policies, procedures, and standards.