Specimen Collector - 1917

Millennium Health•Libby, MT

About The Position

Millennium Health LLC is an accredited specialty laboratory providing medication monitoring and drug testing services. The Specimen Collector represents the company and provides care and customer service to patients, clinicians, and the laboratory. The role collects and processes patient urine and/or oral fluid specimens, supports communication between clinics and the laboratory, and maintains accurate collection and patient information. Driving between multiple facilities may be required. Male candidates are required for observed collections of gender-identified male patients. This is a full-time position in Libby, Montana. The stated schedule is Monday, Tuesday, Wednesday, and Friday from 12:00 p.m. to 7:00 p.m., and Thursday from 4:00 p.m. to 7:00 p.m. Employment offers are contingent on successfully completing the company’s pre-employment background screening, which includes criminal history, watchlist, identity, fraud and abuse, exclusion, education, driving-record, and five-panel urine drug-screening checks.

Requirements

High school diploma or equivalent required.
Valid driver’s license and reliable transportation required.
Ability to navigate a smartphone and computer required.
Ability to ensure HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards are followed.
Ability to ensure administrative, physical, and technical cybersecurity controls are followed.
Male candidates required for observed collections of gender-identified male patients.
Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 lbs.

Nice To Haves

At least 6 months of experience as a specimen collector or at least 1 year of experience in the medical field directly supporting patients is preferred.
At least 2 years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes is a plus.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain onsite collection-supply inventory.
Observe collections for Millennium Health specimens when applicable.
Drive to and from multiple facilities when required.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.