Specimen Collector II - 1928

Millennium Health•Phoenix, AZ

3d•Onsite

About The Position

The Specimen Collector II represents Millennium Health and provides attentive care and customer service to patients, clinicians, and the laboratory. The position collects urine and/or oral-fluid specimens, processes and packages them for shipping, and serves as an intermediary between practices or clinics and the laboratory. It is based in Phoenix, Arizona, and requires regular travel, including travel between multiple facilities. Occasional overnight coverage may be required. The schedule is full-time, Monday through Friday, 8:00 a.m. to 4:00 p.m. Female candidates are required for observed collections of gender-identified male and female patients. The role also involves recording patient, physician-order, and laboratory information; resolving specimen concerns involving billing or patient information in the ordering portal; and ordering and maintaining collection supplies. Employees must follow applicable privacy, confidentiality, compliance, and cybersecurity policies. A valid REAL ID or acceptable alternative identification is required before employment begins. Employment offers are contingent on successful completion of the stated background screening, including a drug screening.

Requirements

High school diploma or equivalent.
At least 6 months of specimen-collector experience or at least 1 year of experience in the medical field directly supporting patients is preferred; 2 or more years of customer-service experience may be considered in place of medical experience.
Ability to navigate a smartphone and computer.
Valid driver's license and reliable transportation.
Ability to comply with HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.
Regular travel is required.
Valid REAL ID or an acceptable alternative form of identification must be provided before employment starts.
Successful completion of the pre-employment background check, including criminal-history and watchlist searches, SSN trace, FACIS Level 3, SAM and OIG exclusion searches, education verification, driving-record check, and 5-panel urine drug screening.
Female candidates are required for observed collections of gender-identified male and female patients.
Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 pounds.

Nice To Haves

Medical insurance or billing experience and/or familiarity with medications or diagnostic codes.

Responsibilities

Collect patient urine and/or oral-fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician-order details, and pertinent laboratory information.
Resolve specimen concerns involving billing or patient information in the ordering portal.
Order and maintain collection-supply inventory onsite.
Observe collections for Millennium Health specimens when applicable.
Travel between multiple facilities as required; provide occasional overnight coverage when needed.
Adhere to HIPAA, HiTrust, confidentiality, compliance, and cybersecurity policies, procedures, and standards.