Specimen Collector II - 1919

Millennium Health•Mansfield, OH

About The Position

The Specimen Collector II represents Millennium Health and provides care and customer service to patients, clinicians, and the laboratory. The role collects and processes urine and/or oral fluid specimens, supports communication between clinics and the laboratory, and handles specimen-related records and concerns. The position is full-time in Mansfield, Ohio, with a Monday–Friday, 8:00 a.m.–5:00 p.m. schedule. Regular travel between facilities is required, and occasional overnight coverage may be needed. Female candidates are required for observed collections involving patients identified as male or female. A valid REAL ID or acceptable alternative identification must be provided before employment starts to comply with federal travel regulations. Employment offers are contingent on successfully completing the stated pre-employment background screening.

Requirements

High school diploma or equivalent required.
A valid driver's license and reliable transportation required.
Ability to navigate a smartphone and computer required.
Ability to adhere to HIPAA, HiTrust, confidentiality, and compliance policies, procedures, and standards.
Ability to adhere to administrative, physical, and technical cybersecurity controls.
Regular travel is required; a valid REAL ID or acceptable alternative form of identification is required before the start of employment.
Physical requirements include sitting 60% of the time, walking 20%, standing 20%, and lifting up to 20 pounds.
Female candidates are required for observed collections of patients identified as male or female.

Nice To Haves

Six or more months of specimen-collector experience, or one or more years of medical-field experience directly supporting patients, is preferred.
Two or more years of customer service experience may be considered in place of medical experience.
Medical insurance or billing experience and/or familiarity with medications or diagnostic codes is a plus.

Responsibilities

Collect patient urine and/or oral fluid (saliva) specimens.
Process and package collections for shipping.
Serve as an intermediary between the practice or clinic and the laboratory.
Record patient information, physician order details, and pertinent laboratory information.
Resolve specimen concerns related to billing or patient information in the ordering portal.
Order and maintain onsite collection supplies inventory.
Observe collections for Millennium Health specimens when applicable.
Travel between multiple facilities as required and provide occasional overnight coverage.