Specialty Service Sales Rep II

Hawx Pest Control
Onsite

About The Position

Hawx Pest Control is a technology-driven company that is revolutionizing the pest management industry. Hawx serves a crucial public health function by using state-of-the-art equipment and environmentally conscious products to protect the people and places our customers love. At Hawx we pride ourselves on our internal company culture. Our team members benefit from being part of a company that actively rewards employees for being team players while providing ample opportunity for personal and professional growth. We understand how important it is to recruit and reward people who are enthusiastic about developing their careers and opening new opportunities while delivering a best-in-class customer experience. We are seeking to hire a talented Specialty Sales Representative. This role consists of sales and will be optimized by streamlined leads through marketing, fellow Service Professionals and the Sales Appointment Setter program. In addition, this individual will need to have the ability to generate creative leads through networking, customer referrals and canvasing/clover leafing areas where sales are occurring. This position will have the opportunity to sell primarily specialty services (german cockroach, bed bug, termite, rodent and exclusion and insulation in applicable markets) along with of course our traditional services such as general pest control, outdoor package and other ancillary services. You can communicate at a high level on the biology and behaviors of insects, identify specialty pest infestations and build value through the sales process. In return, being able to close sales and generate revenue for your respective location/Hawx. You will exemplify excellent customer service and professionalism while following a daily schedule of services.

Requirements

  • Must pass required background check, drug screen and motor vehicle record screen.
  • Must be 21 years or older w/ valid driver's license
  • Well versed in sales, the sales process and proven track record selling in the pest control industry.
  • Strong interpersonal skills including the ability to build rapport with customers and prospective clients
  • Ability to work comfortably in a fast paced environment
  • Physical labor experience (working in outside conditions)
  • Ability to bend, lift, sit, stretch, reach, crouch
  • Able to lift at least 50 pounds

Nice To Haves

  • Familiarity with Google Workspace tools is a plus.
  • Utilizes task management software (Asana) to organize, track, prioritize, and complete routine tasks.

Responsibilities

  • Adhere to KPI’s set around: lead appointments, close rates, sales quota, sold to service, customer experience, etc.
  • Respond promptly to leads, follow up effectively and process sales accordingly through various hand held and technology enabled systems/platforms.
  • Understand and clearly communicate to prospective clients about Hawx pest control treatments and protocols for residential and commercial customers.
  • Enter/exit structures, crawl spaces, climb over and on top of structures, ascend and descend stairs and ladders in order to perform high quality inspections.
  • Must deliver premier customer service to resolve pest issues.
  • Record work activities and complete all paperwork after finishing inspections and proposals.
  • Maintain and care for company equipment, vehicle and gas card and other job-related items.
  • Address and alleviate customer concerns and pest related issues by using integrated pest management strategies when pitching and building value through the sales process.
  • Follow up with the completion of sold work to ensure customer satisfaction

Benefits

  • Medical, dental, vision, life insurance
  • 401K with company match
  • PTO and Paid Holidays
  • On Demand Pay
  • Employee Assistance Program (EAP)
  • Short and Long Term Disability
  • Pet Insurance
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