Specialty Representative/Senior Specialty Representative -Primary Care - Lowell, MA

Amgen•Boston, MA

12d

About The Position

Amgen is hiring a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the Lowell, Massachusetts territory, which also covers Andover, Haverhill, and Lawrence. The role provides medical professionals with clinical knowledge of Amgen products and helps them navigate the payer environment. The representative implements marketing strategy and promotes Amgen products as directed by the District Manager, while supporting appropriate product utilization and the company’s mission to serve patients. Relocation is not offered. The role level and title will be selected based on the candidate’s qualifications and experience for the geography. The position involves territory sales, customer and account management, educational programs, territory planning, and collaboration with colleagues and the District Manager. It requires communicating product benefits, understanding customer needs, helping ensure product access, and addressing or triaging reimbursement issues. The position may involve in-person and virtual customer engagement. Amgen describes its culture as collaborative, innovative, and science-based. The company offers a Total Rewards Plan, subject to eligibility, that includes employee benefits, retirement and savings opportunities, incentives, time-off plans, and career development. Remote and hybrid work arrangements may be available where possible.

Requirements

Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
Senior Specialty Representative: Bachelor’s degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

Sales, marketing, or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare, medical device, or medical supply industries.
For Specialty Representative: some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
For Senior Specialty Representative: 3 or more years of experience.
Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
Advanced influencing and relationship-building skills focused on sales outcomes.
Local market knowledge.
Bachelor’s degree in Life Sciences or Business Administration.
Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving for results, and cultivating internal and external relationships.

Responsibilities

Provide current and comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate product utilization.
Achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
Develop relationships and service and manage accounts by tailoring discussions to customer needs, supporting product access, resolving or triaging reimbursement issues, and maintaining product contracts.
Provide feedback on marketing strategy, analyze the effectiveness of sales activities and territory performance, and develop territory plans with the District Manager.
Partner with colleagues to share best practices and continue learning and developing in the representative role.
Build the Amgen brand and sustain enthusiasm for products throughout the sales cycle while keeping the company’s patient-focused mission in view.
Uphold Amgen’s values, including being science-based and ethical, creating value, ensuring quality, competing to win, trusting and respecting others, working in teams, collaborating, communicating, and being accountable.

Benefits

Retirement and Savings Plan with generous company contributions
Group medical coverage
Dental coverage
Vision coverage
Life insurance
Disability insurance
Flexible spending accounts
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
Stock-based long-term incentives
Award-winning time-off plans
Career development opportunities
Flexible work models, including remote and hybrid arrangements where possible