About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the assigned territory, connecting with medical professionals through clinical knowledge of Amgen products and helping customers navigate the payer environment. The role implements marketing strategy and promotes Amgen products as directed by the District Manager. The territory covers Rockford, Loves Park, McHenry, and Antioch, Illinois. Relocation is not offered. The representative delivers product information and sales messages through in-person and virtual engagement, educational programs, account management, and territory planning. The position works with customers and colleagues to support appropriate product utilization, resolve access and reimbursement issues, achieve sales targets, and serve patients in accordance with Amgen’s values. The level and title will be selected based on the candidate’s qualifications and experience.

Requirements

  • Specialty Representative: Bachelor’s degree, or an associate degree and 4 years of sales experience, or a high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or non-sales clinical experience in a healthcare or scientific field; or an associate degree and 6 years of such experience; or a high school diploma/GED and 8 years of such experience.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Adaptability across sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative: some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
  • Bachelor’s degree in Life Sciences or Business Administration.

Responsibilities

  • Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate utilization.
  • Achieve territory sales by delivering branded sales messages, conducting planned programs, scheduling and following up on medical educational programs, and meeting or exceeding sales targets through in-person and virtual engagement.
  • Develop and manage customer accounts by tailoring discussions to customer needs, ensuring product access, triaging or resolving reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity and territory performance, and develop territory plans with the District Manager.
  • Share best practices with colleagues and seek opportunities to learn and grow.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep the patient mission central to the work.
  • Uphold Amgen’s values, including ethical conduct, quality, teamwork, collaboration, communication, accountability, and mutual respect.

Benefits

  • Health and welfare plans for staff and eligible dependents
  • Retirement and Savings Plan with company contributions
  • Medical, dental, and vision coverage
  • Life and disability insurance
  • Flexible spending accounts
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan
  • Stock-based long-term incentives
  • Award-winning time-off plans
  • Flexible work models, including remote and hybrid arrangements where possible
  • Career development opportunities
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