About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as a primary customer contact and implement marketing strategy while promoting Amgen products as directed by the District Manager. The role connects with medical professionals by providing clinical product knowledge and helping customers navigate the complex payer environment. The territory covers Winston-Salem, High Point, and Concord, North Carolina. Relocation is not offered. The level and title will be selected based on the candidate’s qualifications and experience for the geography.

Requirements

  • Specialty Representative: Bachelor’s degree; or an associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
  • Senior Specialty Representative: Bachelor’s degree and 3 years of sales and/or non-sales clinical experience in a healthcare or scientific field; or an associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

  • Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
  • For Specialty Representative: some experience, pre-graduate sales training, and/or a proven track record of successful leadership under pressure.
  • For Senior Specialty Representative: 3 or more years of experience.
  • Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including relevant diseases and treatments.
  • Advanced influencing and relationship-building skills focused on sales outcomes.
  • Local market knowledge.
  • Bachelor’s degree in Life Sciences or Business Administration.
  • Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving for results, and cultivating internal and external relationships.

Responsibilities

  • Provide current and comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to support appropriate product utilization.
  • Drive territory sales through branded sales messages, planned programs, medical education program scheduling and follow-up, and in-person and virtual customer engagement; achieve or exceed sales targets.
  • Develop and manage customer accounts by tailoring discussions to customer needs, supporting product access, triaging or resolving reimbursement issues, and maintaining product contracts.
  • Provide feedback on marketing strategy, analyze sales activity and territory performance, and develop territory plans with the District Manager.
  • Partner with colleagues to share best practices and support professional learning and growth.
  • Maintain enthusiasm for Amgen products throughout the sales cycle, build the brand, and keep patient service in focus.
  • Uphold Amgen’s stated values: being science-based, competing intensely and winning, creating value for patients, staff, and stockholders, acting ethically, trusting and respecting others, ensuring quality, working in teams, and collaborating, communicating, and being accountable.

Benefits

  • Health and welfare plans for staff and eligible dependents.
  • Retirement and Savings Plan with company contributions.
  • Group medical, dental, and vision coverage.
  • Life and disability insurance.
  • Flexible spending accounts.
  • Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
  • Stock-based long-term incentives.
  • Award-winning time-off plans.
  • Flexible work models, including remote and hybrid arrangements where possible.
  • Career development opportunities.
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