Specialty Representative/Senior Specialty Representative - Worcester, MA

Amgen•Boston, MA

10d•$89,880 - $171,202

About The Position

Amgen is seeking a Specialty Representative or Senior Specialty Representative to serve as the primary customer contact in the assigned territory of Worcester, Framingham, Shrewsbury, and Ashland, Massachusetts. The role provides clinical knowledge of Amgen products to medical professionals, helps customers navigate the payer environment, and implements marketing strategy and product promotion as directed by the District Manager. Relocation is not offered. The representative builds and manages customer relationships and accounts, communicates product benefits, supports appropriate product access, and achieves territory sales goals through in-person and virtual engagement. The position also involves evaluating territory performance, sharing market feedback, developing plans with the District Manager, and collaborating with colleagues while upholding Amgen’s values and commitment to patients. The role may be filled at either the Specialty Representative or Senior Specialty Representative level based on the candidate’s qualifications and experience. The stated annual base salary ranges are $89,880–$121,602 for Specialty Representative and $126,540–$171,202 for Senior Specialty Representative. Amgen also offers an eligible Total Rewards Plan that may include health and welfare coverage, retirement and savings plans, incentive compensation, stock-based incentives, time off, and career development opportunities.

Requirements

Specialty Representative: Bachelor’s degree; or associate degree and 4 years of sales experience; or high school diploma/GED and 6 years of sales experience.
Senior Specialty Representative: Bachelor’s degree and 3 years of sales experience and/or clinical experience in a healthcare or scientific field that is not sales related; or associate degree and 6 years of such experience; or high school diploma/GED and 8 years of such experience.

Nice To Haves

Sales, marketing, and/or clinical experience in pharmaceutical, biotech, diagnostics, healthcare insurance, pharmacy services, healthcare medical device, or medical supply industries.
For Specialty Representative, some experience and/or pre-graduate sales training and/or a demonstrated record of successful leadership under pressure.
For Senior Specialty Representative, 3 or more years of experience.
Product or hospital sales experience in oncology, cardiology, inflammation, nephrology, dermatology, rheumatology, neurology, endocrinology, hepatology, gastroenterology, bone health, respiratory, hematology, or infectious diseases, including related diseases and treatments.
Advanced influencing and relationship-building skills focused on sales outcomes.
Local market knowledge.
Bachelor’s degree in Life Sciences or Business Administration.
Adaptability in sales planning and organizing, leveraging business, industry, and technical knowledge, communicating with impact, driving results, and cultivating internal and external relationships.

Responsibilities

Provide current, comprehensive knowledge of Amgen products and communicate their clinical benefits to medical professionals to drive appropriate utilization.
Achieve territory sales goals by delivering branded sales messages, conducting planned programs, arranging and following up on medical education programs, and meeting or exceeding sales targets through in-person and virtual engagement.
Develop customer relationships and manage accounts, tailoring discussions to customer needs, supporting product access, resolving or triaging reimbursement issues, and maintaining product contracts.
Provide feedback on marketing strategy, analyze the effectiveness of business and sales activities, assess the territory, and develop territory plans with the District Manager.
Partner with colleagues to share best practices and learn and grow in the role.
Maintain enthusiasm for Amgen products throughout the sales cycle, build the Amgen brand, and keep the company’s patient-service mission in focus.
Uphold Amgen’s stated values and collaborate, communicate, and remain accountable.

Benefits

Health and welfare plans for employees and eligible dependents.
Retirement and savings plan with company contributions.
Group medical, dental, and vision coverage.
Life and disability insurance.
Flexible spending accounts.
Discretionary annual bonus program or, for field sales representatives, a sales-based incentive plan.
Stock-based long-term incentives.
Award-winning time-off plans.
Flexible work models, including remote and hybrid arrangements where possible.
Career development opportunities.