Specialty Pharmacy Manager- Onsite

Shields Health Solutions•Jacksonville, FL

11d•Onsite

About The Position

The Specialty Pharmacy Manager provides integrated support to patients and physicians by offering a 'hands-on' approach to total quality patient care. This includes a full continuum of medication administration, from preparing medications to giving pharmacological information, monitoring patient drug therapies, and providing adherence support. The role involves planning and managing the pharmacy in compliance with all legal and regulatory parameters, ensuring it operates as an efficient and profitable business center. The manager is an active member of the Quality Management Committee and is responsible for building a high-quality, service-oriented pharmacy team. This includes directing, coordinating, and evaluating pharmacy staff, and carrying out supervisory responsibilities in accordance with the organization's policies and applicable laws. This encompasses interviewing, hiring, training, planning, assigning and directing work, appraising performance, succession planning, rewarding and disciplining employees, addressing complaints, and resolving problems. The manager also assures staff training and competency, and complies with Human Resources policies, retaining responsibility for performance even when delegating policy components. Collaboration with Shields and hospital partner staff is key for developing and implementing ideas for high-quality, cost-effective services, including clinical management programs and adherence initiatives. The role involves implementing record systems and processes, overseeing inventory procedures, and guaranteeing compliance with state and federal regulations, accrediting body standards, corporate policies, and performance standards. The manager oversees pharmacy patient services, policy implementation, patient satisfaction, and performance improvement, and participates directly in pharmacy services as required. Management of compliance to the Company formulary and staff allocation is also a responsibility, along with overall management of all pharmacy personnel, potentially directing subordinate managers/supervisors.

Requirements

Doctor of Pharmacy (PharmD) or BS in Pharmacy
Licensed Pharmacist in the Commonwealth of Massachusetts
1+ years' experience as a retail and/or clinical pharmacy manager
Analyze information
Administer medication accurately
Exercise good judgment
Possess strong verbal communication skills
Deep knowledge of pharmacology developments and FDA health regulations
Able to manage processes
Exhibit strong technical and clinical skills
Excellent leader and manager of people
Constant focus on legal compliance
Highly productive
Quality focused
Maniacal attention to detail
Highly computer proficient (knowledge of the "Rx30" software system a plus)
Organized
High-integrity
Attention to detail
Dependable
Quality focus
Empathetic
Good listener/communicator
Energetic
Highly motivated
Team player with strong personal and communication skills
Discretion and confidentiality essential as position deals with highly sensitive and private data
Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms
Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process

Nice To Haves

preferred 5+ years' experience
Knowledge of accreditation standards and requirements
Works independently
Demonstrates leadership in the practice of pharmacy
Ability to supervise employees, to include organizing, prioritizing and scheduling work assignments
Ability to foster a cooperative work environment
Strong interpersonal and communication skills and the ability to work effectively with branch departments
Employee development and performance management skills
Skill in examining and re-engineering operations and procedures; developing and implementing new strategies and procedures
Knowledge of computerized information systems, including financial applications
Knowledge of specialty pharmacy reimbursement: state, federal and commercial
Ability to develop and maintain record keeping systems and procedures
Knowledge of management principles and practices
Ability to develop, plan, and implement short range and long range goals

Responsibilities

Plans and manages the pharmacy in compliance with all legal and regulatory parameters, in cooperation with all other departments, and as an efficient and profitable business center
Is an active member of the Quality Management Committee
Builds a high quality, service-oriented pharmacy team
Directs, coordinates, and evaluates pharmacy staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws
Assures staff training and competency
Complies with Human Resources policies
Works with Shields and hospital partner staff to continually develop and implement ideas for delivering high quality, cost effective services, including clinical management programs, adherence and persistency initiatives, etc.
Implements record systems and processes for the operating unit
Oversees inventory procedures of Specialty Pharmacy
Guarantees compliance with the state and federal regulations, accrediting body standards, corporate policies, and standards of performance
Oversees pharmacy patient services directly or through a qualified individual with responsibility for policy implementation, patient satisfaction, and performance improvement
Participates directly in pharmacy services as required
Manages compliance to the Company formulary as applicable
Oversees staff allocation
Management responsibility for all pharmacy personnel; may direct subordinate managers/supervisors
Oversee internship/education programs
Other tasks as assigned