Specialty Pharmacy Manager- Onsite

Shields Health Solutions • Jacksonville, FL

11d • Onsite

About The Position

The Specialty Pharmacy Manager provides integrated support to patients and physicians by offering a 'hands-on' approach to total quality patient care. This role encompasses the delivery of a full continuum of medication administration, from preparing medications to providing pharmacological information, monitoring patient drug therapies, and offering adherence support. The manager plans and manages the pharmacy in compliance with all legal and regulatory parameters, acting as an efficient and profitable business center in cooperation with other departments. They are an active member of the Quality Management Committee and are responsible for building a high-quality, service-oriented pharmacy team. This includes directing, coordinating, and evaluating pharmacy staff, carrying out supervisory responsibilities in accordance with organizational policies and laws, such as interviewing, hiring, training, planning, assigning work, appraising performance, succession planning, rewarding, disciplining, addressing complaints, and resolving problems. The manager also assures staff training and competency, complies with Human Resources policies, and works with Shields and hospital partner staff to develop and implement ideas for high-quality, cost-effective services, including clinical management programs and adherence initiatives. They implement record systems and processes, oversee inventory procedures, and guarantee compliance with state and federal regulations, accrediting body standards, corporate policies, and performance standards. The role oversees pharmacy patient services, participates directly in pharmacy services as required, and manages compliance to the Company formulary. They are responsible for staff allocation and may direct subordinate managers/supervisors. Knowledge of accreditation standards, management principles, and specialty pharmacy reimbursement is essential. The position requires independent work, leadership in pharmacy practice, and the ability to foster a cooperative work environment. Strong interpersonal and communication skills are necessary for effective collaboration with branch departments. Employee development and performance management skills are crucial, as is the ability to re-engineer operations, develop and implement new strategies, and maintain record-keeping systems. Knowledge of computerized information systems, including financial applications, is also required. The manager will oversee internship/education programs and perform other assigned tasks.

Requirements

• Doctor of Pharmacy (PharmD) or BS in Pharmacy
• Licensed Pharmacist in the Commonwealth of Massachusetts
• 1+ years' experience as a retail and/or clinical pharmacy manager
• Analyze information
• Administer medication accurately
• Exercise good judgment
• Possess strong verbal communication skills
• Deep knowledge of pharmacology developments and FDA health regulations
• Able to manage processes
• Exhibit strong technical and clinical skills
• Excellent leader and manager of people
• Constant focus on legal compliance
• Highly productive
• Quality focused
• Maniacal attention to detail
• Highly computer proficient (knowledge of the "Rx30" software system a plus)
• Organized
• High-integrity
• Attention to detail
• Dependable
• Quality focus
• Empathetic
• Good listener/communicator
• Energetic
• Highly motivated
• Team player with strong personal and communication skills
• Discretion and confidentiality essential as position deals with highly sensitive and private data
• Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms.
• Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Nice To Haves

• Preferred 5+ years' experience
• Knowledge of accreditation standards and requirements
• Ability to supervise employees, to include organizing, prioritizing and scheduling work assignments
• Ability to foster a cooperative work environment
• Strong interpersonal and communication skills and the ability to work effectively with branch departments
• Employee development and performance management skills
• Skill in examining and re-engineering operations and procedures; developing and implementing new strategies and procedures
• Knowledge of computerized information systems, including financial applications
• Knowledge of specialty pharmacy reimbursement: state, federal and commercial
• Ability to develop and maintain record keeping systems and procedures
• Knowledge of management principles and practices
• Ability to develop, plan, and implement short range and long range goals

Responsibilities

• Plans and manages the pharmacy in compliance with all legal and regulatory parameters, in cooperation with all other departments, and as an efficient and profitable business center
• Is an active member of the Quality Management Committee
• Builds a high quality, service-oriented pharmacy team
• Directs, coordinates, and evaluates pharmacy staff and carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; succession planning; rewarding and disciplining employees; addressing complaints and resolving problems
• Assures staff training and competency
• Complies with Human Resources policies. May delegate policy components, but retains responsibility for performance
• Works with Shields and hospital partner staff to continually develop and implement ideas for delivering high quality, cost effective services, including clinical management programs, adherence and persistency initiatives, etc.
• Implements record systems and processes for the operating unit
• Oversees inventory procedures of Specialty Pharmacy
• Guarantees compliance with the state and federal regulations, accrediting body standards, corporate policies, and standards of performance
• Oversees pharmacy patient services directly or through a qualified individual with responsibility for policy implementation, patient satisfaction, and performance improvement
• Participates directly in pharmacy services as required
• Manages compliance to the Company formulary as applicable
• Oversees staff allocation Management responsibility for all pharmacy personnel; may direct subordinate managers/supervisors
• Oversee internship/education programs
• Other tasks as assigned

Benefits

• Equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
• Assistance or accommodation during the application or interview process is available by emailing [email protected].

What This Job Offers

• Job Type: Full-time
• Career Level: Manager