Specialty Pharmacy Liaison
About The Position
Explore opportunities with CPS, part of the Optum family of businesses. We’re dedicated to crafting and delivering innovative hospital and pharmacy solutions for better patient outcomes across the entire continuum of care. With CPS, you’ll work alongside our team of more than 2,500 pharmacy professionals, technology experts, and industry leaders to drive superior financial, clinical, and operational performance for health systems nationwide. Ready to help shape the future of pharmacy and hospital solutions? Join us and discover the meaning behind Caring. Connecting. Growing together. As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system’s specialty and retail pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on improving prescription capture, providing follow-up counseling, and ensuring smooth communication. Key duties include processing prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks. The liaison works under the direct supervision of a pharmacist. Pharmacy Location: Located within Parkview Regional Medical Center in Fort Wayne, IN Schedule: Monday through Friday, 8AM-5PM
Requirements
- High school diploma or equivalent
- Active Pharmacy Technician license in good standing in the state of Indiana
- 1+ years of experience as a Pharmacy Technician
Nice To Haves
- PTCB
- Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry
- Solid knowledge of medication regimens, age-specific dosing, and managed care practices
- Proficient in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel)
Responsibilities
- Explain the benefits of specialty pharmacy services to patients and support their participation in the program
- Assist with enrolling patients into the specialty pharmacy program
- Complete benefits investigations, prior authorizations, and financial assistance tasks to help ensure patients can access prescribed medications
- Coordinate with pharmacy team members to support accurate and timely processing of patient orders
- Provide direct patient support through outbound adherence and refill reminder calls and assist with inbound patient inquiries
- Route clinical questions to the appropriate clinician as needed
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
