Specialty Pharmacy Liaison
About The Position
As a Specialty Pharmacy Liaison with CPS Solutions, LLC, you will engage directly with patients to coordinate pharmacy services through the health system’s specialty pharmacy. Acting as a bridge between patients, providers, and the pharmacy, this role focuses on prior authorizations, assisting with financial aid, updating clinical data, and supporting administrative tasks. The liaison collaborates closely with the CPS Patient Care Services team and works under the direct supervision of a pharmacist. Pharmacy Location: This position will be primarily located within the Mercy Comprehensive Care Center, part of Catholic Health in Buffalo, NY. Schedule: Monday through Friday, either 8:00am - 4:30pm or 8:30am - 5:00pm
Requirements
- High school diploma or equivalent
- Experience of one year as a Pharmacy Technician
Nice To Haves
- Experience supporting clinical pharmacy programs and performing administrative tasks such as prior authorizations and data entry
- Solid knowledge of medication regimens, age-specific dosing, and managed care practices
- Proficient in pharmacy systems, care management platforms, and Microsoft Office (Outlook, Word, Excel)
Responsibilities
- Explain the benefits of specialty pharmacy services to patients and support their participation in the program
- Assist with enrolling patients into the specialty pharmacy program
- Complete benefits investigations, prior authorizations, and financial assistance tasks to help ensure patients can access prescribed medications
- Coordinate with dispensing team members to support accurate and timely processing of patient orders
- Provide direct patient support through outbound adherence and refill reminder calls and assist with inbound patient inquiries
- Route clinical questions to the appropriate clinician as needed
Benefits
- a comprehensive benefits package
- incentive and recognition programs
- equity stock purchase
- 401k contribution
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
