Specialty Operations Manager

Florida Cancer Specialists•Florida - Remote, FL

3d•Remote

About The Position

The Specialty Operations Manager leads the strategic growth, operational performance, and standardization of designated oncology service lines. The initial areas of responsibility are Breast Surgery and Gynecologic Oncology, with the possibility of supporting additional specialty programs as organizational needs evolve. As the primary operational leader for assigned service lines, the manager works closely with physicians, advanced practice providers, and administrative teams to optimize patient access, care delivery, and patient experience across locations. The role provides hands-on leadership, operational oversight, workflow optimization, and real-time problem solving. The manager identifies growth opportunities, develops and implements standardized processes, monitors key performance indicators, and leads continuous improvement initiatives. Responsibilities also include directly overseeing assigned specialty program staff, supporting program development and strategic initiatives, and managing staffing, budgets, and operational resources responsibly while maintaining a focus on quality patient care and organizational growth. Regular, extensive travel across multiple locations, including extended stays, is required. The role includes staff training and onboarding support, including preparing and delivering training materials in person and virtually, evaluating training results, and recommending additional resources. Employment offers are contingent on a satisfactory background screening. New hires must receive required vaccinations, including influenza unless an exemption is approved, and are subject to drug testing. FCS is a drug-free workplace and does not recognize medical marijuana cards.

Requirements

Minimum education requirement is a high school diploma or equivalent.
Valid driver's license in the state of residency.
Compliance with the company's Driver Safety Operations and Motor Vehicle Records Check Policy.
Ability to travel extensively, including extended stays.

Nice To Haves

Four-year degree in business management or a related field.

Responsibilities

Oversee daily operations within the specialty teams.
Plan, prioritize, and direct employee responsibilities.
Provide operational leadership for assigned specialty service lines, initially including Breast Surgery and Gynecologic Oncology, and potentially future specialty programs.
Partner with physicians, advanced practice providers, nursing leaders, and administrative teams to optimize patient access, workflow efficiency, and program performance.
Travel regularly across multiple locations to support providers, staff, and service line initiatives, including extended stays.
Develop, implement, and sustain standardized processes and best practices across specialty programs.
Monitor key performance indicators and identify opportunities to improve quality, patient experience, access, productivity, and financial performance.
Lead service line growth initiatives, program development, strategic projects, and continuous improvement efforts aligned with organizational goals.
Serve as a subject matter expert and resource for operational workflows, process improvement, and change management.
Ensure compliance with organizational policies and applicable federal, state, accreditation, and regulatory requirements.
Foster collaboration and effective communication among providers, clinic leaders, and support departments.
Manage budgets, staffing resources, and operational expenses responsibly, and ensure adequate staffing coverage.
Provide direct leadership, coaching, and accountability for assigned specialty program staff.
Establish performance expectations, conduct evaluations, and support professional development and succession planning.
Participate in recruiting, interviewing, hiring, onboarding, and retention of team members.
Address employee relations and performance concerns, including corrective action in accordance with company policy.
Promote a positive, collaborative work environment that supports employee engagement, productivity, and patient care.
Oversee staff training across locations, both in person and via webinar.
Prepare and deliver training materials in on-site and virtual formats, evaluate training results, and recommend additional resources.
Assist in other areas when requested to ensure a smooth transition.