Specialty Operations Pharmacist
About The Position
The Staff Specialty Operations Pharmacist applies clinical and operational knowledge to ensure specialty medication prescription orders are processed effectively and compliantly for delivery to patients' homes or provider offices through CenterWell Specialty Pharmacy. The pharmacist answers inbound calls and works with providers, patients, and teammates to resolve clinical and escalated issues, including drug interactions, therapy regimens, and medication stability. This is a remote work-at-home position. Employees must reside and work full time in Arizona, Florida, Ohio, or Texas, and may occasionally travel to Humana offices for training or meetings. The role is scheduled for 40 hours per week. Shifts include weekday coverage, rotating Saturday coverage, and rotating holiday shifts. One or two closing shifts per week may be scheduled. Overtime may be available and may be voluntary or mandatory depending on business needs.
Requirements
- Pharmacy degree from an accredited college of pharmacy (Bachelor of Science or PharmD).
- Active pharmacist license from the Arizona, Florida, Ohio, or Texas State Board of Pharmacy.
- Reside and work full time in Arizona, Florida, Ohio, or Texas.
- At least 2 years of pharmacist experience in a high-volume retail, hospital, specialty, or mail-order pharmacy practice environment.
- Ability to participate in Federal prescription programs.
- Excellent verbal and written communication skills, including the ability to communicate effectively with the team and with patients or caregivers.
- Computer proficiency and comfort troubleshooting technology issues.
- Comprehensive knowledge of Microsoft Office applications, including Word, Excel, Outlook, and OneNote.
- Meet work-at-home requirements, including internet service with at least 25 Mbps download and 10 Mbps upload speeds and a dedicated workspace that protects member PHI/HIPAA information.
Nice To Haves
- Fluency in Spanish and English.
- Pharmacist board certification in Oncology, Specialty, Geriatric, Pharmacotherapy, or Ambulatory.
- Prior experience in a specialty pharmacy setting.
- Experience with pharmacy benefits management.
- Previous Commercial, Medicare, or Medicaid experience.
- Prior clinical experience in a managed care setting.
- Experience working remotely or from home.
Responsibilities
- Receive inbound calls from patients and providers and review prescriptions for accuracy and appropriateness of therapy.
- Check for drug interactions and use resources and guidelines to support clinical decision-making.
- Apply problem-solving skills and available resources to make professional decisions.
- Handle varied assignments requiring interpretation and independent determination of appropriate actions while following established guidelines and department procedures.
- Make decisions with minimal direction, including in occasionally ambiguous situations, and seek guidance when needed.
- Work independently and as part of a team to achieve goals and meet deadlines.
- Maintain a strong work ethic and produce accurate work in a highly productive environment.
Benefits
- Medical benefits
- Dental benefits
- Vision benefits
- 401(k) retirement savings plan
- Paid time off
- Company and personal holidays
- Paid parental and caregiver leave
- Short-term disability
- Long-term disability
- Life insurance
- Bonus incentive plan
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
