Specialty Dental Assistant Orthodontics

PDS Health•San Diego, CA

About The Position

Bernardo Heights Dental Group is seeking a Specialty Dental Assistant in Orthodontics to support clinicians and help deliver the Perfect Patient Experience. Dental assistants provide patient care and perform office and laboratory duties, including preparing patients for examinations and assisting dental professionals with treatment. In specialty settings, assistants primarily support clinicians in that specialty and may need additional training. This role involves working collaboratively with specialty dental assistants, patients, and front-office staff, and may require timely travel between multiple offices each day.

Requirements

High school diploma or GED, or equivalent, and training courses required by the state for certification, licensure, or registration.
Certificates, licenses, or registrations required by the applicable state.
Valid driver's license and automobile insurance; the license is subject to background and motor vehicle record checks at hire.
Reliable transportation and ability to travel promptly between multiple offices per day; travel may be planned or unplanned and may change without notice. Reliable alternate transportation is acceptable in lieu of a driver's license and automobile insurance.
Ability to respond to common inquiries from patients, staff, vendors, and other members of the business community.
Ability to draw valid conclusions, exercise sound judgment, and make decisions under pressure.
Ability to interact effectively with clinicians and owner doctors.
Ability to interpret and apply policies and procedures.
Ability to read and interpret business, professional, technical, safety, maintenance, and regulatory documents.
Effective verbal and written communication with patients and coworkers.
Ability to interpret written, verbal, and diagram-based instructions.
Ability to use basic computer software.
Results-oriented, energetic self-starter who sets realistic goals, meets commitments, persists, and prioritizes work.
Customer-service orientation, including flexibility, adaptability, empathy, passion, and ethical conduct.
Ability to listen and observe actively and influence constructively.
Self-motivated and reliable, with the ability to work independently and as part of a team.
Ability to multitask without compromising work quality.
Excellent interpersonal, oral, and written communication skills.
Ability to handle and maintain the confidentiality of patient records.
Organized and detail-oriented, with the ability to work in a fast-paced environment.

Nice To Haves

One-year certificate from an accredited college or technical school, or an equivalent combination of education and experience.

Responsibilities

Perform duties in accordance with the applicable state's Dental Auxiliaries Table of Permitted Duties.
Support the Perfect Patient Experience by focusing patients on appropriate treatment while addressing their individual needs and concerns.
Escort patients to and from the front desk and introduce them to other team members as appropriate.
Coordinate with front- and back-office teams to help the orthodontists' schedules run smoothly and efficiently.
Maintain a clean, sterile, and welcoming environment.
Sterilize and disinfect instruments and equipment, and clean operatories according to applicable state infection-control guidelines.
Prepare patients for treatment and assist the dentist in providing efficient, quality care.
Take radiographs and intra-oral pictures at the clinician's direction.
Prepare procedure trays and maintain and replenish operatory supplies.
Keep patients' mouths dry and clear using suction or other devices.
Provide postoperative and general oral-health care instructions as directed by the clinician.
Enter patient charting and clinician notes in the digital patient chart as directed.
Present treatment records, consents, and health histories to the clinician before treatment.
Maintain equipment according to manufacturer guidelines.
Coordinate with the Lead Dental Assistant to ensure adequate clinical supplies are available.
Learn to operate relevant technology and explain or demonstrate its operation to others.
Participate in morning huddles, monthly team meetings, and other required meetings.
Model company culture, values, standards, and best operational practices based on the “We Believes.”
Represent the PDS Brand and make decisions consistent with its framework.
Implement the Perfect Patient Experience process to help retain patients.
Maintain a professional appearance and demeanor and communicate respectfully.
Comply with company policies and applicable state, federal, and other regulatory requirements.
Perform other duties and responsibilities as assigned.